Director of Product Management responsible for infrastructure and software enablement at a high-growth SaaS company. Leading strategy and team development for complex technical products.
Responsibilities
Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces - holding the connective tissue between deep technical decisions and the customer outcomes they enable
Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported as they navigate complex, cross-functional problem spaces
Establish a clear, transparent prioritization philosophy that the broader organization can trust - making trade-offs visible, decisions explainable, and the path forward understandable to technical and non-technical stakeholders alike
Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work
Translate technical complexity into clear, actionable narratives for business leaders - so that the value of platform work is understood, funded, and celebrated alongside more visible feature work
Requirements
Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company
Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces
Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services, and to engage credibly with senior engineering leaders without needing translation
Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers - this is non-negotiable for the role
A clear, well-developed philosophy on prioritization that values transparency and collaboration, paired with strong business judgment, customer empathy, and the kind of humility that makes senior leaders easy to work with
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