AI/ML Product Manager leading AI/ML product strategy and roadmap at Vanguard. Collaborating with diverse teams to deliver impactful solutions for clients.
About the role
- Senior Product Manager at Jane leading product for Clinical teams to enhance patient care with AI. Focused on improving patient intake processes and reducing friction for users.
Responsibilities
- Own the roadmap for consents, intake forms, and surveys, building a clear point of view grounded in customer needs, data, and Jane's product strategy
- Shape how patients contribute to their care digitally, reducing friction for both patients and the practitioners who rely on that information
- Identify and deliver AI-powered experiences that make patient intake smarter and less burdensome. This means evaluating where AI creates real value (and where it doesn't), owning the end-to-end delivery of those experiences, and defining how we measure whether they're actually working
- Establish guardrails for AI features in this space, including fallback behavior and human-in-the-loop patterns, so that what we ship is trustworthy for practitioners and patients
- Champion AI usage across the team and group, not just in the product but in how we work. Use AI to accelerate discovery, analyze customer feedback, generate insights, and automate the low-value tasks that slow teams down
- Drive a consistent shipping cadence through iterative, well-scoped work. We want the team humming with momentum and clarity on what's next
- Be creative about how we learn faster. Run effective betas, expose hidden assumptions, and proactively share learnings across teams
- Collaborate closely with design, engineering, data, support, and marketing to ship the whole customer experience, not just the feature
- Build alignment with stakeholders across Clinical and beyond. Ownership here is end-to-end: from problem discovery through launch and enablement
Requirements
- 5+ years of product management experience, ideally with time spent in complex, workflow-heavy product areas
- Experience delivering an AI-powered product or feature from concept through launch (0 to 1). You've navigated the unique challenges of shipping AI: defining what "working" looks like, setting up evaluation criteria, managing reliability and trust, and knowing when to pull something back
- A track record of owning a team's roadmap and building compelling rationale that connects to a broader strategy
- Comfort evaluating tradeoffs between AI and non-AI approaches. You have a thoughtful perspective on when AI creates real value versus when it adds complexity, and you can articulate that reasoning to your team and stakeholders
- Comfort working across teams and influencing without authority. This role requires close collaboration with adjacent Clinical teams, Support, and PMM
- Strong product sense: you talk to customers regularly, anchor decisions in data, and can articulate the "why" behind your roadmap to a range of audiences
- Experience running betas, experiments, or phased rollouts. You know how to scope small, learn fast, and adjust
- You actively use AI tools to improve your own productivity and you're excited about helping others do the same
- You're someone who takes ownership broadly. When something falls through the cracks, your instinct is to pick it up, not point it out
Benefits
- comprehensive benefits package
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