Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
About the role
- Staff IT Administrator at Jane focusing on architecting identity and access management strategies for a high-growth SaaS company. Leading technical initiatives and implementing automation frameworks for operational efficiency.
Responsibilities
- Architect and evolve Jane’s identity and access management strategy, designing scalable role-based access control systems that reduce risk and support long-term growth.
- Lead the technical direction for identity, device trust, and access automation as we prepare for High Trust certification, ensuring our environment is secure, resilient, and audit-ready.
- Design and implement automation frameworks across IT systems, leveraging platforms such as Okta, Freshservice, and low-code or no-code workflow tools to eliminate manual processes and increase reliability.
- Act as a multiplier across IT and Security - mentoring peers, raising architectural thinking, and influencing standards so we build high-quality, maintainable systems that scale.
- Champion thoughtful AI adoption within IT by identifying high-leverage automation opportunities, piloting tools responsibly, and helping the team work smarter while maintaining privacy and security standards.
Requirements
- Significant professional experience in IT systems administration, with demonstrated experience operating at a Senior level and readiness for Staff-level scope and influence.
- Deep expertise in Identity and Access Management, including SSO, RBAC, lifecycle management, and hands-on experience with platforms such as Okta or similar identity providers.
- Experience architecting and scaling systems in a high-growth SaaS or technology environment, with strong judgment around risk, security, and compliance.
- Proven experience leading complex, cross-team technical initiatives from design through rollout, including writing technical design documentation and influencing diverse stakeholders.
- A strong automation mindset, with hands-on experience building workflows or integrations using service management platforms, APIs, or low-code automation tools, and comfort leveraging AI tools to improve operational efficiency.
Benefits
- Comprehensive benefits package
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