Staff Product Designer shaping onboarding, activation, and purchase experiences for Superhuman’s AI - powered Mail platform. Leading growth experiments that make email and scheduling workflows easier to adopt.
About the role
- Staff Product Designer at Jane responsible for defining insurance billing strategy. Collaborating with design teams to create clear and efficient billing experiences for professionals.
Responsibilities
- Create insurance billing experiences that feel efficient, clear, and as painless as possible
- Advocate for our customers by grounding decisions in thoughtful user research
- Step into leadership moments by aligning stakeholders
- Raise the bar for quality by delivering consistently strong design outcomes
- Turn ambiguous and abstract problems into tangible, well-framed solutions
Requirements
- 8+ years of product design experience, ideally in SaaS or similarly complex environment
- A strong sense of ownership
- The ability to reframe problems like a designer
- Experience partnering closely with product, engineering, and other peers
- A solid understanding of how AI systems work
- Previous experience in any of the following a bonus: multi-sided marketplaces, financial data handling, regulatory compliance, and locale-specific privacy/security requirements
Benefits
- Comprehensive benefits package
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