Senior Product Marketing Manager

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About the role

  • Senior Product Marketing Manager shaping messaging, launches, and customer expansion for Knak’s enterprise marketing production platform. Driving adoption and revenue across email, landing pages, mobile messaging, and AI.

Responsibilities

  • Drive product marketing for Knak’s entire enterprise email and landing page creation platform portfolio
  • Build portfolio messaging and product marketing content, including pitch decks, one-pagers, battlecards, demo narratives, web copy, product videos, and customer stories
  • Collaborate with product managers across email, landing pages, mobile messaging, integrations, and AI to shape messaging
  • Conduct regular customer conversations and incorporate customer language
  • Maintain a point of view on competitors and market direction
  • Own go-to-market launches for products and features end to end
  • Set launch tiers and coordinate Product, Sales, Customer Success, Enablement, and Marketing
  • Prepare Sales, CSMs, and Enablement with training, plays, objection handling, and discovery questions
  • Report on launch adoption, attach rate, pipeline, and win rate, then improve performance
  • Build installed-base campaigns driving adoption, expansion, and retention
  • Equip CSMs and Sales with expansion plays, proof, and content
  • Introduce Knak to marketers brought in through new channels such as mobile messaging and landing pages
  • Turn customer wins into stories, benchmarks, and business-case proof
  • Establish a customer marketing motion and grow expansion pipeline
  • Report to the VP of Product Marketing
  • Operate initially without a direct-report team, leading through influence

Requirements

  • 4+ years in B2B product marketing, ideally in SaaS sold to enterprise buyers
  • Senior level: 6+ years, with launches led rather than supported
  • Strong writing ability: clear, specific, customer-focused communication
  • Experience launching products or features and reporting results
  • Ability to move cross-functional teams through influence rather than authority
  • Ability to manage details, deadlines, and follow-through
  • Self-starter with a competitive streak
  • Comfortable with ambiguity
  • Bonus: experience with Marketo, Eloqua, Salesforce Marketing Cloud, Braze, Pardot, or marketing operations/campaign practice
  • Bonus: customer marketing, lifecycle, or expansion-focused product marketing experience
  • Bonus: multi-product or platform portfolios, especially new channels and personas
  • Bonus: marketing AI-native capabilities to skeptical buyers

Benefits

  • Competitive salaries
  • Equity in the company
  • Great benefits
  • Paid vacation
  • Life leave days
  • Team lunches and off-sites
  • Commitment to career growth
  • Inclusive, barrier-free working environment
  • Interview-process accommodations
  • AI-transcribed video interviews

Job type

Full Time

Experience level

Senior

Salary

CA$120,000 - CA$160,000 per year

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

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