Disbursements Specialist processing consignments, settlements, reconciliations, and payments for Ritchie Bros., a global used - equipment marketplace. Maintaining supplier and banking records in Oracle.
About the role
- Site Merchandising Specialist optimizing Knix’s intimate apparel eCommerce experience. Managing product launches, site content, catalog data, testing, and conversion-focused merchandising.
Responsibilities
- Assist in daily site merchandising for Knix.com and Knix.ca, considering aesthetics, brand, and inventory availability
- Assist in developing weekly, monthly, and quarterly merchandising plans supporting product launches and customer experience
- Develop post-mortems and actionable merchandising recommendations for campaigns and collections
- Execute new product and colour launches, campaigns, promotions, and site changes
- Maintain complete and accurate product catalogue data reflecting available inventory for eCommerce and retail
- Upload and maintain site assets, including images, copy, and UGC, according to brand guidelines
- Merchandise the site daily based on inventory levels from Operations and Product
- Monitor the site for errors and track required updates
- Conduct QA testing before new site content, products, or promotions go live with the Dev/eCommerce product team
- Use data to recommend site improvements, develop A/B test hypotheses, and execute tests
- Support catalogue and merchandising optimization, including seasonal product onboarding and offboarding
- Monitor the competitive landscape and bring best-in-class merchandising recommendations
- Own the on-site customer experience from product onboarding and homepage planning to landing page optimization, on-site search, navigation, and content updates
- Collaborate with Marketing, Creative, Customer Service, Product, and Operations to improve site experience and support GRND targets
Requirements
- 3+ years' merchandising experience in an eCommerce retail environment
- Professional working experience in Shopify is considered a strong asset
- Working knowledge of Google Analytics/web analytics and SEO
- Strong analytical skills
- Working knowledge of Microsoft Office or G Suite
- Ability to work in a fast-paced environment
- Excellent written and verbal communication skills
- Passion for improving websites, merchandising, and customer experience
- Data-oriented approach and ability to tell stories from large data sets
- Effective time management, problem-solving, risk evaluation, initiative, and collaboration skills
Benefits
- 100% employer-paid premiums for extended health and dental plans from the first day for permanent full-time employees
- Mental health support through Employee Assistance Programs via Dialogue, including virtual coaching, therapy, and counseling
- Paid Parental Leave plan topping up salary to 80% for eligible permanent, full-time employees
- RRSP matching program for permanent full-time team members
- 50% discount on Knix products
- Inclusive and equitable work environment
- Reasonable accommodations during the application process
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