Workers compensation consultant managing Canadian claims, benefits, return - to - work plans, and settlements. Supporting Sedgwick’s claims administration and client service operations.
About the role
- Senior Adaptive Consultant implementing and supporting Workday Adaptive Planning solutions for global clients. Leading projects, advising customers, and mentoring consultants at Kognitiv.
Responsibilities
- Implement and configure Workday solutions for a global customer base
- Design, configure, test, and deploy business requirements across multiple Workday Adaptive Insights modules
- Conduct client working sessions to gather, understand, and analyze business requirements
- Assess client needs and propose recommendations or alternative solutions to meet client goals
- Advise clients on best practices, recommend process improvements, and implement system enhancements
- Lead, consult, execute, and prioritize conflicting demands on medium- to high-complexity projects across multiple concurrent clients
- Discuss and articulate lessons learned, Workday best practices, and Kognitiv's point of view to clients
- Manage project scope, quality, and timelines for areas of expertise
- Provide guidance, direction, coaching, and quality review for team members
- Research problems, identify root causes, and present or implement corrective measures
- Contribute to the organization's knowledge management repository
- Mentor and coach less experienced team members
- Suggest new approaches to deploy Workday efficiently and effectively
- Develop an intermediate understanding of touch points, dependencies, and integrations across Workday areas
- Meet role KPIs, including utilization targets, service-level agreements, and customer satisfaction scores
- Demonstrate Kognitiv's core value, 'act like an owner'
Requirements
- 4+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday
- Deep knowledge of at least two Workday Adaptive Planning areas: Reporting & OfficeConnect, Sheet Modeling/Structure Modeling, Security, Integrations (Adaptive), or Integrations - Power of One
- Ability to lead medium to large projects for the full project lifecycle, from initial scoping/planning, discovery, design, testing, and go live
- Ability to be effectively and actively engaged on multiple, parallel projects of all sizes in both supporting and leadership roles
- Ability to prioritize and organize work to ensure overall timeliness and quality standards with no supervision
- Ability to effectively manage against timelines, deadlines, and goals
- Demonstrated commitment and achievement to delivery excellence and client satisfaction
- Strong client focus with the ability to understand client needs and build relationships
- Applicants must have work authorization in the country in which they are applying that does not now or in the future require visa sponsorship
- Candidates currently employed by a Kognitiv client or affiliated Kognitiv business may not be eligible for consideration
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Degree requirement
No Education Requirement
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