About the role

Workday Benefits Consultant configuring HCM solutions and supporting client Workday environments at Kognitiv. Advising clients on requirements, best practices, testing, and system enhancements.

Responsibilities

Design, configure, test, and implement client business requirements in Workday HCM modules
Conduct client working sessions to gather, understand, and analyze business requirements
Assess client needs and propose recommendations or alternative solutions
Identify process improvements and implement system enhancements
Assist clients in testing Workday configuration
Provide knowledge transfer and develop documentation
Troubleshoot business processes, calculated fields, business logic, file loads, and configuration
Use company methodology and processes to implement solutions while adapting to changing client needs
Innovate and suggest approaches to deploy Workday efficiently and effectively
Consult, execute, and prioritize competing deliverables across multiple concurrent clients
Communicate lessons learned, Workday best practices, and Kognitiv's point of view to clients
Complete deliverables within prescribed timelines and report status or escalate issues as necessary
Research problems, identify root causes, and present or implement corrective measures
Contribute to the organization's knowledge management repository
Provide guidance and coaching to team members
Collaborate on team-based projects
Meet role KPIs, including utilization, service-level agreements, and customer satisfaction scores
Demonstrate Kognitiv's core value, "act like an owner"

2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday
Experience configuring Workday Core HCM and Security
Experience developing Custom Reports, Dashboards and Calculated Fields
Excellent verbal and written communication skills
Ability to communicate clearly and effectively with customers and colleagues in a remote working environment
Consulting skills, including presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining functionality or solutions
Experience implementing complex, practical business solutions under competing deadlines and priorities
Demonstrated delivery excellence and client satisfaction
Strong client focus and ability to understand client needs and build relationships
Ability to prioritize and organize work with little supervision
Ability to manage timelines, deadlines, and goals
Proven initiative and curiosity to build skills within and outside Workday
Ability to engage effectively on multiple, parallel projects and deliverables
Ability to work within remote teams, alongside clients, and independently
Advanced Microsoft Excel skills required
Ability to work in a fast-paced environment and adapt to frequent change
Ability to meet travel requirements of less than 5% per year
Work authorization in Canada without current or future visa sponsorship requirement