Product Manager

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About the role

  • Product Manager at LBMX focused on core Enterprise SaaS platform and EDI offering. Collaborate with teams to deliver competitive product solutions in a B2B SaaS environment.

Responsibilities

  • Define, communicate, and continuously evolve the product roadmap for our SaaS platform and EDI suite, ensuring alignment with company objectives and our overall product strategy
  • Partner with senior leadership to translate business strategy into actionable product priorities and investment decisions
  • Build and maintain a deep understanding of EDI standards (X12, EDIFACT, XML/AS2) and their application within supply chain and distribution workflows
  • Lead structured customer discovery sessions to uncover unmet needs, validate hypotheses, and inform prioritization decisions
  • Build trusted relationships with key enterprise accounts, acting as a strategic partner who deeply understands their business processes and pain points
  • Collaborate closely with internal stakeholders across Sales, Customer Success, Implementation, and Finance to synthesize diverse inputs and maintain a single, coherent product perspective
  • Own and maintain a prioritized, outcome-oriented product roadmap in alignment with customer needs, strategic objectives, and technical constraints
  • Work closely with Development teams throughout the product lifecycle, including sprint planning, backlog refinement, reviews, and retrospectives
  • Effectively translate requirements to development specs that give a clear picture of the “forest through the trees” and enable the engineering team to build with confidence
  • Drive cross-functional alignment on release planning, go-to-market readiness, and post-launch evaluation
  • Make informed trade-off decisions and communicate prioritization rationale transparently to all stakeholders
  • Define and own the KPIs and success metrics for the platform, including adoption, engagement, retention, and revenue impact indicators
  • Deliver regular product performance reporting to leadership and key stakeholders, translating data into actionable insights
  • Share knowledge and best practices in Product Management to the rest of the product team, helping to develop the overall talent at LBMX.

Requirements

  • 5–7 years of product management experience, with at least 3 years in a B2B Enterprise SaaS environment
  • Prior experience leading Agile development teams, with strong command of Scrum and / or Kanban methodologies
  • Experience working with or managing EDI integration products, platforms, or services (X12, EDIFACT, AS2, SFTP-based workflows) is strongly preferred
  • Previous experience managing products in supply chain, logistics, distribution, or EDI-adjacent domains is considered an asset
  • Bachelor's degree in Computer Science, Engineering, or Business or a pertinent degree in a related field
  • Strategic thinker who can zoom out to see the big picture while maintaining the discipline to execute at the detail level
  • Comfortable with ambiguity and skilled at creating structure and clarity in complex, fast-moving environments
  • Proficiency with both Product and Project Management methodologies
  • Familiarity with data analysis tools (SQL, Amplitude, Mixpanel, Tableau) considered a plus.

Benefits

  • Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
  • Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
  • Company matched GRSP contributions
  • Flexible summer hours and a strong commitment to work-life balance
  • Education subsidies to support your professional growth
  • Maternity, Parental, and Compassionate Care Leave top-up program
  • $500 new hire home office allowance

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$105,000 - CA$115,000 per year

Degree requirement

Bachelor's Degree

Tech skills

SQLTableau

Location requirements

HybridLondonCanada

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