Senior Engineering Manager leading OLO’s guest ordering, experimentation, and menu - quality systems. Owner’s AI platform helps local restaurants grow revenue and operate digitally.
About the role
- Senior Manager overseeing SRE, Infrastructure, and MLOps teams at Loopio. Focusing on system reliability, scalability, and cost efficiency in a remote-first environment.
Responsibilities
- Lead and grow multiple teams across SRE, Cloud Infrastructure, and MLOps
- Own the operational health of production systems including availability and latency
- Define and evolve SLIs, SLOs, and error budgets
- Evolve Loopio’s cloud architecture and drive the MLOps roadmap
- Establish standards for infrastructure automation and configuration management
- Collaborate with Security to ensure secure infrastructure
Requirements
- 8+ years of experience in infrastructure, SRE, or cloud engineering roles
- 3+ years leading specialized engineering teams
- Extensive experience with AWS (preferred) and infrastructure-as-code (Terraform)
- Proven track record of managing production incidents and architecture migrations
- Understanding of unique infrastructure needs for machine learning
- Expertise in managing large-scale containerized environments
- Ability to align technical roadmaps with business objectives
Benefits
- Health and wellness benefits starting day 1
- Remote work setup with a MacBook laptop and monthly phone/internet subsidy
- Co-working locations available in Ontario and British Columbia
- Professional mastery allowance for learning support
- Opportunities for connections in a remote-first environment
- Participation in townhalls, AMA sessions, and quarterly celebrations
- 4 active Employee Resource Groups for employee learning and connection
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