Product Owner leading cross-functional collaboration on digital platform strategies at Manulife. Ensuring alignment with user insights and market dynamics in the financial services industry.
Responsibilities
Define and evolve product strategy for complex digital platforms or products, grounded in user insights, market dynamics, and competitive intelligence.
Own the platform/product vision and roadmap, ensuring alignment with enterprise-level goals and long-term business outcomes.
Lead cross-functional collaboration to translate strategic objectives into actionable product initiatives.
Drive product development across multiple workstreams, ensuring iterative delivery and platform and program enhancements.
Prioritize and manage a dynamic backlog, balancing short-term delivery needs with long-term strategic investments.
Develop and implement change management plans to support smooth rollouts and stakeholder adoption.
Collaborate with marketing, sales, and support teams to deliver effective enablement, communications, and product demos.
Communicate product and platform strategy and impact clearly to executive leadership and key stakeholders.
Manage vendor partnerships to ensure delivery excellence and strategic alignment.
Set clear goals and expectations, aligning individual and team objectives with broader business strategy.
Foster a culture of ownership, innovation, and customer-centricity, empowering team members to make strategic decisions and drive outcomes.
Requirements
8+ years of progressive business experience, including the successful execution of complex projects.
Excellent understanding of the financial services industry.
Strong financial acumen with the ability to build detailed business cases.
Excellent communication, influencing, and conflict management skills, with well-developed presentation abilities.
Ability to work with and influence cross-functional teams, demonstrating strong interpersonal skills.
Effective conceptual, diagnostic, analytical, and problem-solving skills.
Strategic thinker with a results-oriented focus.
Demonstrated flexibility and judgment in a changing environment.
Well-developed planning and project management skills, including process and change management abilities.
University degree required; post-university degree or professional designation preferred. Industry-related education is also preferred.
Benefits
Health insurance
Dental insurance
Mental health support
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness programs
Employee/family assistance plans
Retirement savings plans
Pension plan
Employer matching contributions
Financial education and counseling resources
Paid time off including holidays, vacation, personal, and sick days
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