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About the role
- Product Owner leading cross-functional collaboration on digital platform strategies at Manulife. Ensuring alignment with user insights and market dynamics in the financial services industry.
Responsibilities
- Define and evolve product strategy for complex digital platforms or products, grounded in user insights, market dynamics, and competitive intelligence.
- Own the platform/product vision and roadmap, ensuring alignment with enterprise-level goals and long-term business outcomes.
- Lead cross-functional collaboration to translate strategic objectives into actionable product initiatives.
- Drive product development across multiple workstreams, ensuring iterative delivery and platform and program enhancements.
- Prioritize and manage a dynamic backlog, balancing short-term delivery needs with long-term strategic investments.
- Develop and implement change management plans to support smooth rollouts and stakeholder adoption.
- Collaborate with marketing, sales, and support teams to deliver effective enablement, communications, and product demos.
- Communicate product and platform strategy and impact clearly to executive leadership and key stakeholders.
- Manage vendor partnerships to ensure delivery excellence and strategic alignment.
- Set clear goals and expectations, aligning individual and team objectives with broader business strategy.
- Foster a culture of ownership, innovation, and customer-centricity, empowering team members to make strategic decisions and drive outcomes.
Requirements
- 8+ years of progressive business experience, including the successful execution of complex projects.
- Excellent understanding of the financial services industry.
- Strong financial acumen with the ability to build detailed business cases.
- Excellent communication, influencing, and conflict management skills, with well-developed presentation abilities.
- Ability to work with and influence cross-functional teams, demonstrating strong interpersonal skills.
- Effective conceptual, diagnostic, analytical, and problem-solving skills.
- Strategic thinker with a results-oriented focus.
- Demonstrated flexibility and judgment in a changing environment.
- Well-developed planning and project management skills, including process and change management abilities.
- University degree required; post-university degree or professional designation preferred. Industry-related education is also preferred.
Benefits
- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Employer matching contributions
- Financial education and counseling resources
- Paid time off including holidays, vacation, personal, and sick days
- Statutory leaves of absence
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