Senior advisor standardizing English digital content, UX writing and accessibility at Desjardins. Developing design - system standards across banking, insurance and wealth - management experiences.
About the role
- E-commerce Coordinator optimizing Silk & Snow’s online store for affordable luxury sleep products. Coordinating merchandising, launches, promotions, analytics, SEO, and website improvements.
Responsibilities
- Support ongoing maintenance and optimization of the Silk & Snow website, including navigation, landing pages, and merchandising updates
- Review and maintain product detail pages for accuracy, consistency, and optimization across copy, imagery, feature highlights, size guides, and user experience
- Prepare weekly and monthly e-commerce performance reports tracking sales, website performance, and key metrics
- Monitor website performance and flag unusual trends or issues to the E-commerce Manager
- Support SEO and AEO initiatives by coordinating with copywriters, developers, and the performance marketing team
- Coordinate promotional setup and execution, including pricing files, with marketing and developer team members
- Participate in QA testing before and after launches
- Assist with seasonal marketing campaigns, product launches, and site updates by coordinating timelines and collaborating with cross-functional stakeholders
- Conduct competitive and market research in the home furnishings and e-commerce space
- Work with the UX Design team to identify opportunities to improve conversion, usability, and the customer journey
Requirements
- University or College Degree/Diploma in Marketing, eCommerce or related discipline
- 1-3 years of professional experience in e-commerce, digital marketing, retail, or a related field through work, internships, or co-op placements
- Highly organized with exceptional attention to detail
- Resourceful, proactive mindset with willingness to solve problems independently
- Ability to manage multiple projects simultaneously in a collaborative environment while maintaining accuracy
- Strong analytical skills and interest in interpreting data to drive decisions
- Excellent communication skills and ability to collaborate across multiple teams
- Good eye for design and customer experience
- Comfort working with Shopify, WordPress, Figma, Google Workspace, and other marketing or analytics platforms
- Interest in e-commerce or digital marketing and creating exceptional online shopping experiences
- Familiarity with Google Analytics, Google Search Console, or other website analytics tools is an asset
- Basic understanding of SEO best practices is an asset
Benefits
- Diversity and inclusivity-focused company culture
- Growth opportunities with an emphasis on hiring from within
- Streamlined training process with guidance and support
- Learning platform with free expert-taught courses
- Medical, dental, and vision benefits
- Employee discount on all products
- Free mattress and bedding set upon completion of the probationary period
- Supportive environment promoting work-life balance
- Opportunities for career growth and advancement
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