Digital Experience Consultant

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About the role

  • Consultant expérience numérique transformant les parcours d’assurance et services financiers chez Beneva. Pilotage de la vision produit, des données et des solutions numériques.

Responsibilities

  • Apply and contribute to the digital strategy for life insurance and financial services
  • Transform the customer experience through innovative digital solutions aligned with Beneva’s strategy
  • Define, prioritize, and evolve a product vision with key partners
  • Uphold and advance the digital vision and roadmap for journeys and interactions
  • Collaborate with key partners and vendors to facilitate the delivery of digital solutions
  • Analyze and define the business needs of internal stakeholders and facilitate the work of subject-m matter experts
  • Measure and optimize performance using data and foster innovation
  • Represent the multidisciplinary team in selecting solutions based on user, business, and technology needs
  • Participate in market research to understand users’ expectations and needs
  • Analyze and interpret analytics data to support strategic insights
  • Monitor the performance of digital platforms and recommend necessary adjustments
  • Identify high-potential digital solutions and recommend priority investments to optimize return on investment and customer experience

Requirements

  • Bachelor’s degree in e-commerce, digital business, or a related field, or equivalent education or experience
  • At least 8 years of relevant experience in digital, life insurance, or financial services
  • Knowledge of digital technologies and/or an understanding of user, business, and technology needs
  • Knowledge of Agile project management and the SAFe methodology in a user experience context
  • Experience with JIRA and Confluence
  • Proficiency in Microsoft Office
  • Advanced proficiency in French and English, both spoken and written

Benefits

  • Beneva is an equal opportunity employer
  • Women, persons with disabilities, Indigenous peoples, and visible and ethnic minorities are encouraged to apply

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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