Director of ECommerce owning online revenue for Nitro’s SaaS document workflow platform. Improving conversion, subscriptions and customer experience through data, testing and cross - functional leadership.
About the role
- Digital experience strategy expert shaping Beneva’s business insurance and broker transformation. Leading digital vision, product governance, prioritization, and solution delivery.
Responsibilities
- Define and evolve the strategic vision for the digital offering
- Establish the direction, standards, and priorities for a consistent, secure, and high-performing experience
- Monitor market trends and partner needs
- Define the strategy for optimizing and sharing digital capabilities
- Prioritize investments based on value, effort, and risk
- Translate the needs of commercial insurance and broker distribution into tailored digital solutions
- Design optimal journeys and guide strategic decisions through data analysis and business expertise
- Lead the scoping and prioritization of digital initiatives
- Develop business cases and recommend investments
- Track the benefits generated
- Ensure alignment between strategy and the delivery of digital initiatives
- Collaborate with key stakeholders and manage dependencies
- Ensure compliance with business, technology, and regulatory requirements
- Support the adoption and continuous improvement of digital solutions
- Support change management and measure journey performance
Requirements
- Bachelor’s degree in business administration, computer science, marketing, or a related field
- Minimum of 10 years of experience, or equivalent, in digital strategy/product management, digital transformation, or digital experience, within a complex, multi-stakeholder environment
- Excellent knowledge of property and casualty insurance, ideally including commercial insurance and broker distribution
- Experience working in a scaled Agile environment (SAFe), including collaboration with Agile Release Trains, Business Owners/Product Managers, dependency management, and participation in PI Planning events
- Knowledge of JIRA and Confluence, or equivalent tools
- Advanced proficiency in French, both spoken and written
- Functional proficiency in English, both spoken and written
Benefits
- Equal opportunity employer
- Regular employment status
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