Conseiller expérience numérique faisant évoluer les parcours numériques d’assurance de Beneva. Priorisation du carnet produit et livraison de solutions libre - service pour améliorer l’expérience membre.
About the role
- Director of ECommerce owning online revenue for Nitro’s SaaS document workflow platform. Improving conversion, subscriptions and customer experience through data, testing and cross-functional leadership.
Responsibilities
- Define the ECommerce revenue plan with the VP of Revenue Marketing, including critical inputs and data
- Collaborate with product, IT, finance, sales, operations and marketing teams
- Own the ECommerce tech stack powered by Stripe and align vendors for a seamless buying and adoption process
- Own, monitor and drive the ECommerce revenue number
- Partner with performance marketing, web and operations teams across digital channels to achieve ECommerce revenue goals
- Drive testing and optimisation programs to improve the ECommerce experience
- Maintain, communicate and update the ECommerce roadmap and project plans across the organisation
Requirements
- Prior experience working in a business with both EComm sales and direct sales
- Strong analytical skills
- Bias toward action leading to revenue outcomes
- Ability to be hands-on and strategic and distill complex issues into simple solutions
- Ability to tailor communication to audiences at all levels of the organisation
- Comfortable working across multiple parts of the organisation
- Experience with Stripe, HubSpot, Intercom and Tableau
- Experience owning a revenue number and demonstrating month-over-month increases
- Previous experience with SEO/AEO
Benefits
- Health insurance
- Dental coverage
- Vision coverage
- Wellness perks
- Pension/401k matching
- Hybrid work model with three days of in-person collaboration and two days of remote work each week
- Company-wide Recharge Week in February
- Accessible candidate experience and interview accommodations
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Experience level
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Degree requirement
No Education Requirement
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