Billing Compliance Analyst ensuring accurate matter setup, rates, and invoices. Supporting eBilling compliance and reporting for Canadian law firm McCarthy Tétrault.
Responsibilities
Open and configure new matters and clients and manage onboarding through go-live
Translate Outside Counsel Guidelines into billing rules and configurations
Set up and validate billing formats, including LEDES files
Resolve tax, rounding, validation, and other format-related invoice rejections
Configure phase and task codes, invoice formats, and billing flags
Maintain complete and current billing notes and documentation
Confirm correct client records and billing flags
Set up matter-level, timekeeper-specific, and client-specific rates across eBilling vendor platforms
Manage annual rate increases and maintain accurate client rate structures
Investigate, correct, and resubmit rejected rates
Reconcile portfolio invoices monthly and track submitted, pending, and rejected invoices
Resolve invoice rejections at their source and identify recurring rejection patterns
Partner with billing analysts and Collections on outstanding invoices and payment follow-up
Support client-required status reports and budgets in eBilling systems
Escalate high-risk and time-sensitive issues to management and billing lawyers
Liaise between lawyers, billing analysts, and Finance on billing, accounting, and eBilling inquiries
Lead, coordinate, or support eBilling process, reporting, and system-enhancement projects
Build and maintain dashboards and reports using Power BI, SQL, and Power Query
Share knowledge and recommend improvements to billing data workflows
Perform other related duties as assigned
Requirements
Minimum of 3 years of legal billing or eBilling experience in a law firm or professional services environment
Exposure to Outside Counsel Guidelines (OCG) compliance and electronic invoice processing
Familiarity with OCGs, LEDES formats, and eBilling compliance standards
Hands-on experience with eBilling platforms such as Legal Tracker, CounselLink, TyMetrix 360, or comparable systems
Advanced Excel skills, including complex formulas, pivot tables, lookups, and data transformation
Power BI and Power Apps experience
Strong analytical and critical thinking skills
High level of accuracy and attention to detail
Clear and effective written and verbal communication skills
Ability to exercise independent judgment, tact, and initiative with confidential matters
Interest in eBilling systems and technology, with willingness to learn new tools
Collaborative and reliable approach to teamwork
Strong time management and organizational skills
Ability to work under pressure and meet strict deadlines
Flexibility to work overtime during month-end, quarter-end, and year-end peak periods
Benefits
Outstanding benefits from day one, including insurance premiums paid by the Firm
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