Privacy and regulatory compliance manager leading Plooto’s privacy program and responsible AI governance. Supporting risk management and compliance for its Canadian payment automation platform.
About the role
- Director leading Board and committee compliance reporting for Sun Life, a global financial services company. Developing KRI metrics, regulatory insights and risk narratives for senior leadership.
Responsibilities
- Prepare quarterly, annual and ad hoc Board and committee reporting on behalf of the Enterprise Chief Compliance Officer
- Develop global reporting methodologies that create consistency, structure and transparency in compliance risk reporting
- Craft narratives explaining what has changed, why it matters, emerging risks and required actions or decisions
- Liaise with Enterprise Risk, Internal Audit and Enterprise Compliance to ensure complete and accurate reporting inputs
- Review, test and challenge reporting from Business Group CCOs and Corporate Functional Area teams
- Apply judgment during tight reporting cycles to probe, escalate, simplify or reframe inputs for senior leaders
- Identify regulatory themes and trends locally and globally and provide impact assessments, including a regulatory heat map
- Review, create and redesign reports and supporting processes for value-added Compliance reporting
- Serve as a subject matter expert on regulatory themes, trends and developments impacting Sun Life
- Define key risk indicators with cross-functional teams in alignment with the company’s risk appetite
- Monitor, analyze and report KRI data to identify potential risk exposures
- Support senior leadership in understanding KRI trends and making risk mitigation decisions
- Lead initiatives to improve risk measurement, data quality and risk measurement processes
- Support the OSFI liaison office as required
- Collaborate with senior Compliance stakeholders, cross-functional teams and global leadership
Requirements
- University degree in law, finance, business, risk management or related field
- Minimum of 7+ years in a regulated industry
- Prior experience preparing reporting for a Board, senior executive management, committee or regulator
- Strong verbal and written communication skills
- Organizational savvy and ability to navigate and lead cross-functionally within a complex and matrixed organization
- Strong interpersonal and teamwork abilities
- Strong analytical, strategic and project management skills
- Ability to impose structure on complex or incomplete inputs and move work forward independently
- Maturity, confidence and judgment to challenge inputs constructively and appropriately
- Strong knowledge of the financial services industry, asset management industry, legislation, regulatory requirements and compliance risk management expectations
- Ability to translate regulatory themes, trends and expectations into business impacts and regulatory risks
- Ability to adapt quickly to evolving priorities
- Flexibility with work hours to accommodate interactions with Asia-based Sun Life teams and quarterly reporting cycles
- Strong understanding of regulatory compliance risk management frameworks, KRI methodologies and regulatory requirements
- Proficiency in data visualization and development of PowerPoint decks
- Experience redesigning and creating new reporting using clear, precise, plain language while preserving substance, risk context and judgment
- Bilingual French and English, oral and written, required for Quebec-based roles
Benefits
- Hybrid work arrangement with flexibility to work from the office and virtually based on business, client and employee needs
- Incentive plans for eligible employees, with payments discretionary and subject to individual and company performance
- Accommodation support for persons with disabilities
- Alternative-format job postings upon request
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