Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Staff Product Manager overseeing the creation of the Sports vertical for MetaMask at Consensys. Driving product vision and strategy to enhance user engagement in sports betting.
Responsibilities
- Own the Sports product vision & strategy
- Define the north star for sports within MetaMask Trade: target users, core use cases, and product thesis (why on-chain, why prediction markets, why MetaMask).
- Map the competitive landscape across Web2 sportsbooks and Web3 prediction markets; identify where we should be familiar vs. where we should be different.
- Build a clear multi-phase roadmap that gets us from v0 → v1 → scaled product, with explicit tradeoffs and milestones.
- Design a sportsbook-native UX for web3
- Work with design to create intuitive sports flows:
- League and event discovery (NFL, NBA, MLB, global football/soccer, F1, etc.).
- Market displays (moneyline, spread, totals, props, parlays) that feel native to bettors.
- Bet slip, confirmation, live updates, history, and cash-like UX expectations.
- Make sure the experience is welcoming for Web2 sports fans who may be new to wallets, gas, and on-chain concepts, without dumbing down the product for degens.
- Drive acquisition, engagement, and retention
- Define the funnel for sports:
- From existing MetaMask users discovering sports
- To net-new sports users being onboarded into MetaMask
- Partner with PMM and Growth to design campaigns, promotions, and retention loops (e.g., seasonal events, big tournaments, ongoing incentives—within regulatory and policy guardrails).
- Instrument the product with clear metrics (active bettors, handle, repeat usage, retention, unit economics) and run experiments to improve them.
- Collaborate deeply with engineering & sports experts
- Work with engineering to define:
- How markets are created, updated, and settled
- Performance and reliability expectations for odds, market states, and settlement flows
- Translate discussions with sports consultants, quants, and traders into product requirements (market types, minimum/maximums, parlay logic, edge-case handling).
- Ensure the product is designed with compliance, risk, and user protection in mind (in partnership with Legal/Compliance).
- Execute with rigor
- Run end-to-end product cycles: discovery → spec → design → implementation → testing → launch → learn.
- Define and enforce a clear Definition of Done for Sports features:
- Edge cases in odds display, settlement, cancel/void rules, and bet slips
- Performance and reliability thresholds for live events
- Telemetry and alerting for critical failures
- Lead post-mortems when incidents happen; turn them into durable improvements in process, tooling, and UX.
Requirements
- 6–10+ years of product management experience, including:
- Ownership of a core, revenue-impacting surface (not just side features).
- Direct experience in at least one of:
- Sportsbook / sports betting products (DraftKings, FanDuel, BetMGM, etc.), or
- Prediction markets / event-based markets (Polymarket, Kalshi, etc.).
- Deep, practical understanding of:
- Sports betting mechanics: bet types, odds formats, settlement rules, edge cases.
- Sports fan behavior: how and when people bet, what they care about, how they evaluate trust and value.
- Proven track record of:
- Shipping impactful features end-to-end with measurable results.
- Collaborating tightly with engineering and design on complex UX and system behavior.
- Strong analytical skills:
- Comfortable defining KPIs, reading dashboards, and running experiments.
- Excellent written and verbal communication; you can explain complex flows simply to engineers, executives, and external partners.
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