LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Junior Project Manager supporting ticket requests and resource management for submetering operations. Collaborating with the operations team to maintain project efficiency and customer satisfaction.
Responsibilities
- Support Project Managers in maintaining an efficient schedule as related to ticket requests.
- Review ticket requests, prepare work instructions for contractors/technicians, execute resolution, and update documentation.
- Coordinate building/suite access for contractors/technicians ahead of scheduled site visit.
- Oversee & collaborate with the rest of the Operations team to establish an efficient field schedule.
- Demonstrate excellent customer service, time management, and problem-solving skills related to the support and resolution of operations projects.
- Perform any other tasks in support of operations projects as necessary
Requirements
- Technical degree or diploma from a recognized university/college.
- 1 - 3 years of related experience in planning and scheduling.
- Proficient in a variety of Microsoft applications (MS Office - Excel/SharePoint) and other relevant software tools.
- MS Power Automate (Nice to Have)
- Strong organizational and time management skills.
- Excellent communication skills and a professional attitude that positively affects customer relationships.
- Valid Ontario Driving License
Benefits
- Fully company covered heath and dental benefits from day 1
- Company funded Health Spending Account
- Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
- Grow with us! We provide support for continuous learning.
- Paid personal and sick days on top of your vacation
- Summer hours to enjoy the weather
- Company sponsored social events & more!
Job title
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LP
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