Junior Project Manager supporting ticket requests and resource management for submetering operations. Collaborating with the operations team to maintain project efficiency and customer satisfaction.
Responsibilities
Support Project Managers in maintaining an efficient schedule as related to ticket requests.
Review ticket requests, prepare work instructions for contractors/technicians, execute resolution, and update documentation.
Coordinate building/suite access for contractors/technicians ahead of scheduled site visit.
Oversee & collaborate with the rest of the Operations team to establish an efficient field schedule.
Demonstrate excellent customer service, time management, and problem-solving skills related to the support and resolution of operations projects.
Perform any other tasks in support of operations projects as necessary
Requirements
Technical degree or diploma from a recognized university/college.
1 - 3 years of related experience in planning and scheduling.
Proficient in a variety of Microsoft applications (MS Office - Excel/SharePoint) and other relevant software tools.
MS Power Automate (Nice to Have)
Strong organizational and time management skills.
Excellent communication skills and a professional attitude that positively affects customer relationships.
Valid Ontario Driving License
Benefits
Fully company covered heath and dental benefits from day 1
Company funded Health Spending Account
Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
Grow with us! We provide support for continuous learning.
Paid personal and sick days on top of your vacation
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