Scrum Master facilitating agile practices while coordinating cloud migration projects for Quantiphi. Leading scrum ceremonies and enhancing team performance in a collaborative environment.
About the role
- Scrum Master for Miratech managing Omni Channel telephony projects. Ensure project delivery across systems, applications, and cross-functional teams with a focus on high quality standards.
Responsibilities
- Manage Omni Channel and telephony projects from planning through successful delivery
- Coordinate projects involving systems integration and data architecture
- Manage multiple concurrent projects while ensuring timelines, scope, and quality standards are met
- Collaborate with cross-functional teams to manage dependencies and ensure smooth project execution
- Organize and lead recurring status meetings, track action items, and provide regular project updates
- Identify project risks proactively and drive mitigation plans to avoid delivery issues
- Maintain and update project documentation, business flows, retrospectives, and status reports
- Communicate project progress, risks, and technical details effectively to both business and technical stakeholders
- Drive process improvements and ensure adherence to organizational standards and best practices
Requirements
- 5+ years of experience in Project Management, Release Management, or Release Train Engineering
- Experience managing Omni Channel and telephony-related projects
- Strong understanding of systems integration and data architecture concepts
- Proven experience managing multiple projects simultaneously in cross-functional environments
- Strong stakeholder management and communication skills with both business and technical teams
- Experience with Agile, Scrum, or SAFe delivery methodologies
- Strong risk management, issue resolution, and escalation handling experience
- Hands-on experience with project management and collaboration tools such as Jira and Confluence
- Excellent organizational, documentation, and process improvement skills.
Benefits
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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