Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Product Owner at Mirego maximizing digital product value for clients. Collaborating with diverse teams and guiding clients in evolving high-quality products.
Responsibilities
- You build a relationship of trust with your clients and work closely with their internal teams.
- You maintain constant and transparent communication with your clients to understand their needs and ensure ongoing satisfaction.
- You ensure an overarching view and alignment with objectives and product vision.
- You work closely with design to discuss issues and opportunities, prepare clear and actionable design briefs (context, success criteria, constraints, timelines), provide structured feedback, and validate UX/UI deliverables.
- You define and manage the product backlog and related deliverables in partnership with your clients.
- You demonstrate product passion by using it throughout its evolution and communicating your feedback to the team.
- You analyze and clarify issues (business, user, technical), identify root causes and propose concrete solutions, evaluating impacts, risks and trade-offs to help the team and client make decisions quickly.
- You monitor the health and performance of your products while proposing optimizations or enhancements.
- You immerse yourself in your clients' business domain to connect business value to user impact and never miss an opportunity to make product recommendations.
- You make informed decisions — from minor copy adjustments to removing a feature — while respecting the project's scope and constraints.
Requirements
- You have experience in an agency or consulting environment, including managing a portfolio of multiple clients/projects in parallel.
- You are fluent in English and French, both written and spoken, to work with our clients.
- You have broad expertise in digital product creation: product management, client relations, Scrum, budgeting, data analysis, mobile and web technologies, UX/UI design, and you know how to apply this versatility to projects.
- You leverage available AI tools to optimize your work and that of your team.
- You can bring together, collaborate with, and communicate across diverse disciplines, demonstrating vision, active listening, and initiative.
- You are proactive and versatile, able to move things forward even in ambiguous situations.
- You want to build a long-term relationship with the team and grow within Mirego.
Benefits
- Availability for regular travel to join the team at our Montreal and Quebec City offices, as well as to visit client sites.
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