Senior Sales Engineer enhancing customer relationships and showcasing Revelate's data management solutions. Leading technical sales efforts and collaborating with teams to define customer needs.
About the role
- Sales Engineer providing technical solutions for Silvus' advanced communications systems for defense and public safety. Working closely with Sales and Marketing to tailor customer solutions.
Responsibilities
- Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and deliver training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities and provide feedback to the development team.
- Help the Design Engineers reproduce and troubleshoot problems.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help drive future product development.
- Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
Requirements
- Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Willingness to travel and work at customer sites.
- Must be based in Ottawa, Canada.
- Excellent organization skills and attention to detail.
- Demonstrated written and verbal communication skills.
Benefits
- Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity.
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