About the role

Sales Engineer providing technical solutions for Silvus' advanced communications systems for defense and public safety. Working closely with Sales and Marketing to tailor customer solutions.

Responsibilities

Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
Prepare and conduct product demonstrations for customer visits and equipment evaluations.
Visit customer sites to provide technical support and deliver training.
Troubleshoot failures and abnormal situations in the field.
Collect and analyze field failures and abnormalities and provide feedback to the development team.
Help the Design Engineers reproduce and troubleshoot problems.
Participate in resource allocation and hardware maintenance to support different sales and business development activities.
Help drive future product development.
Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.

Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
Willingness to travel and work at customer sites.
Must be based in Ottawa, Canada.
Excellent organization skills and attention to detail.
Demonstrated written and verbal communication skills.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity.