Unit Clerk supporting patient documentation, scheduling, communications, and records at Shared Health’s Winnipeg healthcare facility. Part - time, in - person role within a multidisciplinary clinical team.
About the role
- Vehicle Control Clerk managing vehicle inventories and towing logistics for Manitoba Public Insurance. Tracking vehicles, documenting condition, and coordinating storage, customer service, and dispatch operations.
Responsibilities
- Maintain vehicle inventory at the Physical Damage Compound and MSA-approved storage facilities across Manitoba
- Receive and inventory vehicle equipment and contents upon arrival at PDC
- Itemize all vehicle contents and photograph vehicle condition upon entry
- Enter and maintain accurate data in VISion
- Monitor inventory duration and take action as required to reduce cycle time
- Track incoming and outgoing vehicles, including after-hours, stolen, and recovered vehicles, using VISion
- Monitor and support vehicle inventory across provincial storage locations
- Complete CARS To Do List tasks and manage Outlook inbox items
- Update vehicle and contents inventory in VISion using a Honeywell device
- Take and upload up to five vehicle photographs to VISion
- Receive keys from Service Centres and allocate them to the appropriate vehicles
- Assist and coordinate vehicle returns to owners
- Monitor Mitchell Requests for Vehicle Actions to support Estimating Operations
- Perform customer service tasks, troubleshoot, make outbound calls, and answer general inquiries
- Greet and assist in-person customers
- Support external towing companies with questions and concerns
- Handle phone and email inquiries from MPI staff, Security, external towers, and customers
- Monitor RVAs and dispatch towing requests for MSA towers
- Assist with dispatching tow trucks from PDC to repair facilities using VISion
- Monitor outstanding tow requests and follow up with vendors
- Respond to vendor inquiries about towing and storage invoices and payments
- Provide general support for the Towing and Storage Master Service Agreement
- Provide backup coverage to Towing Payment Clerks
- Perform other duties as assigned
Requirements
- High school diploma or equivalent
- Two years of office experience, including one year in a Physical Damage Claims Operations environment
- Ability to handle multiple tasks and prioritize assignments to meet deadlines
- Ability to work independently and as part of a team
- Working knowledge of Word, Excel, and Outlook
- Working knowledge of CARS and VISion is an asset
- Ability to operate a calculator and perform basic calculations
- Accuracy and attention to detail
- Valid driver’s licence
- Physically able to work from ladders, lifts, or heights of three metres or more
- Ability to work near or operate powered mobile equipment
- Ability to operate power tools, equipment, or machinery
- Willingness/ability to work outdoors
- May be required to work alone
- Ability to wear company uniform, safety shoes, hi-visibility clothing, and PPE/hazardous material suits
Benefits
- Flexible health, dental and vision plans
- Health spending account
- Travel health coverage
- Extended health benefits including ambulance, massage and physiotherapy
- Registered pension plan
- Group, dependent, and optional life insurance coverage
- Sick leave to cover short-term disability
- Long-term disability
- Vacation entitlement
- Maternity, parental and adoptive leaves
- Bereavement and family responsibility leaves
- Employee and family assistance program
- Mental-health programming
- Onsite employee gym facility (Cityplace)
- Discounted gym memberships
- Wellness account
- Employee recognition and rewards programs
- In-house training
- Professional development
- Educational assistance program
- Safety, health and workplace policies and programs
- Technical expertise and assistance supporting safety and health activities
- Required company uniform, safety shoes, hi-visibility clothing, and PPE provided/required as applicable
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