Community Moderator supporting Udacity’s online scholarship communities. Moderating forums, assisting students, enforcing guidelines, and increasing learner engagement.
About the role
- MS Canada community manager advancing regional engagement, partnerships, fundraising, and advocacy. Supporting people affected by MS through community initiatives and collaborative outreach across Ontario.
Responsibilities
- Support implementation of community strategies, regional initiatives, revenue generation and outreach plans
- Identify opportunities to strengthen partnerships and inspire collective action for people living with and affected by MS
- Report to the Assistant Vice-President, Community
- Manage key community relationships and deepen and broaden engagement and impact
- Ensure a consistent, high-quality approach while remaining nimble and responsive to community and organizational needs
- Support the organization’s strategy in the region and champion regional priorities in organization-wide strategy development
- Broaden and deepen community engagement and outreach
- Act as a regional spokesperson
- Build relationships to advance impact in volunteering, fundraising, awareness, advocacy, programs and collective action
- Identify, cultivate and support leadership volunteers, fundraisers, donors and community champions
- Collaborate with colleagues across the organization to strengthen regional capacity
- Steward relationships with community organizations, corporate partners, MS Healthcare and MS research centres
- Create opportunities that advance the organization’s mission and community impact
Requirements
- Excellent communication skills and a collaborative mindset
- Ability to engage diverse audiences and create meaningful connections within the MS community
- Ability to plan and deliver community initiatives and events from concept through execution
- Effective collaboration with internal and external stakeholders
- Ability to build and steward trusted relationships with the MS community, volunteers, partners and supporters
- Agile thinking with a focus on planning, innovation and results
- Ability to use data and insights to inform decisions and strengthen engagement strategies
- Demonstrated creative and innovative approaches in community building
- Demonstrated education and/or progressive experience in community development, nonprofit organizations or related fields
- Willingness and ability to travel regionally to engage with communities of all sizes and types
- Valid driver's license and access to a reliable vehicle
- Availability to work occasional weekends and evenings
- Background check required
Benefits
- Starting salary within the range of $68,000-$72,000
- Competitive health and dental benefits package
- Spending accounts
- Gender affirmation coverage
- Retirement plan matching
- Professional growth and development opportunities
- Generous paid time off
- Extended office closure at the end of the year
- Half day Fridays before long weekends
- Flexible schedules
- Hybrid work arrangements
Job title
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Experience level
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Degree requirement
No Education Requirement
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