Community Moderator supporting Udacity’s online scholarship communities. Moderating forums, assisting students, enforcing guidelines, and increasing learner engagement.
About the role
- Community and Family Services Worker supporting Salvation Army food bank operations, emergency assistance, and community programs. Coordinating volunteers, client services, donations, and social-service referrals across Perth County.
Responsibilities
- Conduct initial intake assessments to determine clients’ immediate needs and required supports
- Provide emergency assistance including food, clothing, and household needs according to policy
- Organize, plan, and deliver seasonal and special programs such as Christmas Hamper, Christmas Kettles, Food Drive, and Backpack programs
- Ensure ministry objectives are accomplished and a spiritual focus is applied to programs in coordination with the CFS Manager
- Oversee food bank activities, maintain cleanliness and stock levels, sort and process donated goods, and process clients
- Network with The Salvation Army, government, and community social service providers to coordinate resources
- Support, assist, supervise, train, and schedule volunteers; demonstrate work methods
- Assist with volunteer development strategies and recommendations
- Organize regular volunteer meetings in consultation with the supervisor
- Handle monetary donations securely and maintain gift card and voucher documentation
- Maintain written records, activity logs, reports, and statistical information
- Review program assistance guidelines with the supervisor
- Maintain confidential client records in Link2Feed and The Salvation Army’s computer system
- Receive financial and food donations in compliance with Salvation Army policy
- Maintain food bank appearance, condition, cleanliness, safety, and food safety
- Work in compliance with the OH&S Act and Regulations and The Salvation Army’s health and safety policies
- Perform other related duties as required
Requirements
- Completion of a formal post-secondary program of two academic years in Social Services or a related field of study
- Ability and/or willingness to provide or obtain a Safe Food Handlers Certification
- Non-Violent Crisis Intervention Certificate preferred
- Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons with mental health issues
- Knowledge of community-based resources and experience networking with government and social service agencies
- Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, and a current satisfactory driver’s abstract required
- Alternative combinations of education and experience may be considered
- Ability to undergo applicable screening and background checks successfully, including The Salvation Army Abuse Registry and an original Background check search
- Good computer skills and experience using Microsoft Office Suite
- Ability to lift/move up to 50lbs. without assistance, reach, bend, twist, stoop, stand or sit for long periods, and unpack delivery vehicles
- Ability to travel frequently up to 20% to various locations throughout Perth County
- Ability to maintain confidentiality, integrity, professional ethics, organization, prioritization, communication, interpersonal skills, adaptability, diplomacy, tact, judgment, patience, compassion, and teamwork
- Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
Benefits
- Reasonable accommodation upon request
- Regular full-time position, 37.5 hours per week
- Program vehicle available when appropriate for required travel
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