Associate Creative Director shaping digital campaigns and AI - first web experiences for Samsara’s Connected Operations Cloud. Leading design systems, creative production, and digital design teams.
About the role
- Director leading AI-native product design at Mural, a collaborative visual-canvas platform. Building agent interaction patterns while managing designers and prototyping complex workflows.
Responsibilities
- Lead, develop, and manage a small team of product designers focused on agentic and AI-native experiences
- Set craft standards, run critique, and provide direct feedback
- Own the team roadmap and staffing with product and engineering leads
- Represent the team's work, capacity, and needs to the VP of Design and cross-functional leadership
- Define and maintain Mural's interaction pattern language for agent behavior, including permission, disclosure, handoff, confidence, and error recovery
- Use code and rapid prototyping to pressure-test agent behaviors and interactions
- Establish reusable components, states, motion, and copy patterns for the broader design organization
- Personally solve the hardest and least-defined interaction problems
- Represent design's perspective in product strategy discussions about agents
- Partner with research on control, autonomy, and trust tradeoffs
- Lead workshops and design sprints for ambiguous agent-related decisions
- Contribute to Mural's external voice on AI-native design
- Shape how millions of people collaborate using Mural's shared visual canvas
Requirements
- 15+ years of product design experience
- Recent experience managing and growing designers, ideally in ambiguous 0→1 problem spaces
- Track record of defining or evolving a design pattern language or system
- Familiarity with agent-based or AI-assisted experience design, including memory, context windows, tool use, and autonomy/control tradeoffs
- Comfort using code as a design tool for prototyping and exploring interaction and system behavior
- Strong systems thinking across flows, surfaces, and journeys
- Experience partnering with engineering to evolve prototypes into scaled, shipped implementations
- Experience representing design in senior cross-functional strategy conversations
- Experience designing for accessibility and inclusivity at scale
- Experience growing a design team's capabilities from a small base
- Background in multi-agent systems, orchestration, or workflow automation
- Experience with canvas-based or spatial interfaces
- Experience designing with structured and unstructured data in the same environment
- History of shaping 0→1 products or platform-level capabilities
- Public writing, speaking, or thought leadership on AI-native design
- Portfolio link required
- LinkedIn profile required
- Legally authorized to work in the country of residence
- Must not require employer sponsorship for the working location
Benefits
- Reasonable accommodation for individuals with disabilities during the application/interview process and employment
- Other benefits and privileges of employment
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