Director leading AI-native product design at Mural, a collaborative visual-canvas platform.
Building agent interaction patterns while managing designers and prototyping complex workflows.
Responsibilities
Lead, develop, and manage a small team of product designers focused on agentic and AI-native experiences
Set craft standards, run critique, and provide direct feedback
Own the team roadmap and staffing with product and engineering leads
Represent the team's work, capacity, and needs to the VP of Design and cross-functional leadership
Define and maintain Mural's interaction pattern language for agent behavior, including permission, disclosure, handoff, confidence, and error recovery
Use code and rapid prototyping to pressure-test agent behaviors and interactions
Establish reusable components, states, motion, and copy patterns for the broader design organization
Personally solve the hardest and least-defined interaction problems
Represent design's perspective in product strategy discussions about agents
Partner with research on control, autonomy, and trust tradeoffs
Lead workshops and design sprints for ambiguous agent-related decisions
Contribute to Mural's external voice on AI-native design
Shape how millions of people collaborate using Mural's shared visual canvas
Requirements
15+ years of product design experience
Recent experience managing and growing designers, ideally in ambiguous 0→1 problem spaces
Track record of defining or evolving a design pattern language or system
Familiarity with agent-based or AI-assisted experience design, including memory, context windows, tool use, and autonomy/control tradeoffs
Comfort using code as a design tool for prototyping and exploring interaction and system behavior
Strong systems thinking across flows, surfaces, and journeys
Experience partnering with engineering to evolve prototypes into scaled, shipped implementations
Experience representing design in senior cross-functional strategy conversations
Experience designing for accessibility and inclusivity at scale
Experience growing a design team's capabilities from a small base
Background in multi-agent systems, orchestration, or workflow automation
Experience with canvas-based or spatial interfaces
Experience designing with structured and unstructured data in the same environment
History of shaping 0→1 products or platform-level capabilities
Public writing, speaking, or thought leadership on AI-native design
Portfolio link required
LinkedIn profile required
Legally authorized to work in the country of residence
Must not require employer sponsorship for the working location
Benefits
Reasonable accommodation for individuals with disabilities during the application/interview process and employment
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