GHL and AI automation manager building outbound, nurture, and conversational AI systems. Supporting Jumpfactor’s digital marketing campaigns for MSP and IT clients.
About the role
- AI Strategy & Transformation Architect developing innovative AI solutions and collaborating with experts at NeuraFlash. Driving transformation through advanced AI technologies and integration with Salesforce and Amazon services.
Responsibilities
- Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation.
- Collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes.
- Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale.
Requirements
- 10+ years of experience in management consulting, enterprise strategy, or digital transformation
- Proven experience defining and operationalizing agentic AI use cases
- Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
- Expertise in translating emerging technology into business value, ROI, and measurable outcomes
- Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
- Understanding of contact center technologies, business processes, and metrics a big plus
- Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
- Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
- Experience leading executive-level conversations, workshops, and strategic decision forums
- Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
- Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
- Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
- Experience contributing to practice development, frameworks, or thought leadership
Benefits
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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