Salesforce Solution Architect at NeuraFlash, working on Experience Cloud solutions. Collaborating with clients to build strategies and improve integration across systems.
Responsibilities
Provide industry best practices and serve as a trusted client advisor
Drive requirement gathering and serve as the Salesforce platform expert
Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
Provide input on detailed design specifications, infrastructure, and project plans
Translate business requirements into well-architected solutions
Coach and mentor junior technical and functional team members
Follow and understand new Salesforce product and technical capabilities
Requirements
Significant business process, technical consulting, or enterprise architecture experience
3+ years of CRM industry experience (Salesforce platform preferred)
Proven ability to design and optimize business processes and integrate processes across disparate systems
Understanding of basic UX principles
Willing and able learner of new technologies
Extremely strong written and oral communication
Benefits
Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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