Analyste Salesforce concevant l’architecture organique, les tâches techniques et configurations CRM pour Xideral. Soutien aux développeurs, qualité du code, sécurité et solutions .NET/Cloud.
About the role
- Solution Architect designing and delivering Salesforce solutions for clients at NeuraFlash, Part of Accenture. Engage with customers to gather requirements and implement best practices in Salesforce.
Responsibilities
- Facilitate business process reviews to identify customer requirements and processes
- Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development
- Configure Salesforce Field Service Cloud solutions
- Develop technical requirements and specifications for customers and the technical delivery team
- Drive best practice UX design into each and every aspect of solution delivery
- Manage all aspects of projects and customer communications
- Deliver customer end user training and documentation
- Oversee and be accountable for the successful completion of all aspects of assigned projects
- Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
- Lead vision and strategy discussions with contact center and customer service leadership and management
- Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
Requirements
- 3+ years project experience in a hands on technical consulting and project management role
- 2+ years of project delivery experience with Salesforce
- Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services
- Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments
- Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development
- Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology
- Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud)
- Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration.
- Experience with Communities and Wave Analytics highly preferred
- One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred.
Benefits
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Salesforce Developer building scalable Salesforce solutions for Journey Capital, Canada’s online lender. Developing Sales Cloud features, integrations, and maintainable enterprise applications.
Développeur Salesforce principal chez Journey Capital, fintech canadienne de prêt en ligne. Développement d’Apex, LWC, intégrations et solutions Sales Cloud évolutives.
Salesforce Engineering Manager leading architecture and a 10 - 15 - person team building enterprise Salesforce and Node.js applications. Driving scalability, reliability, delivery velocity, and engineering excellence.
Salesforce Architecture Lead guiding enterprise architecture and transformation initiatives for ELITS, a digital technology consultancy. Designing scalable solutions, governance, integrations, and delivery roadmaps.
Développeur Salesforce senior développant la plateforme technologique de nesto pour moderniser le financement hypothécaire canadien. Configuration, intégration et maintenance de Sales Cloud et Experience Cloud.
Développeur Salesforce sénior développant la plateforme de financement hypothécaire de nesto. Configuration, intégrations back - end et solutions Salesforce évolutives pour moderniser l’expérience client canadienne.
Salesforce Technical Architect designing Agentforce AI solutions for NeuraFlash, part of Accenture. Architecting Salesforce integrations, agentic workflows, and scalable data strategies for clients.
Product leader shaping Flosum's Salesforce - native DevSecOps and AI platform roadmap. Driving enterprise product strategy, Agentforce innovation, customer insight, and competitive growth.
Senior Salesforce Developer owning CRM infrastructure for Solink’s cloud video - security insights platform. Stabilizing Salesforce, integrations, automation, QA, and data governance.