Sales Engineer at 360Learning integrating sales, product, and customer success to support growth objectives. Becoming an expert in technology and market alignment for enterprise business expansion in North America.
About the role
- Sales Engineer at Nokia Canada driving sales through technical expertise and collaboration with Account Executives. Engaging with customers to develop optimal network solutions based on their needs.
Responsibilities
- Lead technical customer engagements and serve as the primary interface for pre-sales activities.
- Translate customer needs into network designs and solutions, utilizing Nokia's products and services.
- Develop and maintain strong relationships with customers, becoming a trusted advisor and thought leader.
- Create tailored presentations and demos, showcasing Nokia's network vision and portfolio.
- Take a leadership role in engineering efforts, designing and executing network plans in customer labs.
- Collaborate with development teams to create the best-fit offerings, ensuring an optimal solution mix.
- Make technical presentations to customers, highlighting Nokia's value proposition during sales phases.
- Contribute to and define the technical strategy for designated customers, adapting to their needs.
- Utilize excellent interpersonal skills to build rewarding customer relationships and reach technical closure on deals.
Requirements
- 5+ years of experience in a telecom carrier, equipment vendor, system integrator, or large enterprise with relevant technologies (XGS-PON, IP/MPLS, etc.).
- Exemplary customer communication skills, with the ability to facilitate technical discussions and architecture reviews.
- Bachelor's degree in Engineering, Computer Science, or a related field.
- Experience in a customer-facing role (pre-sales, consulting, delivery) is an asset.
- Knowledge of cloud computing, SDN, and CNF technologies for network agility and efficiency is preferred.
- Experience with Kubernetes, Docker, OpenShift, OpenStack, NFV, and DevOps tools is advantageous.
- Working knowledge of IP routing and OSS protocols (OSPF, ISIS, BGP, etc.) is essential.
- Familiarity with Nokia's Fixed Network, IP, and Optical portfolio is desirable.
- Experience in designing and operating Data Center Fabric Networks is a plus.
- Deep understanding of underlay and overlay networking concepts, especially BGP and EVPN/VXLAN.
Benefits
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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