Data Analyst automating reporting and analytics for NBCUniversal’s local digital media sales business. Maintaining Excel, Python, Tableau, and DOMO data workflows.
About the role
- Product Analyst responsible for analyzing customer journey and in-app behavioral analytics. Collaborating with product managers and designers at Akamai to drive strategic decisions.
Responsibilities
- Analyze customer journey instrumentation and in-app behavioral analytics
- Work closely with product managers and designers to surface insights
- Partner with product managers and designers to define and measure good user experience
- Build and maintain analytics dashboards in tools like Pendo or Tableau to drive business decisions
- Instrument new product surfaces by defining event taxonomies and ensuring data quality with engineers
- Analyze funnels, retention curves, and feature adoption to identify and resolve customer journey friction points
- Contribute to experience metrics framework and establish analytics standards across the product organization
Requirements
- Have 5 years of relevant experience and a Bachelor's degree
- Possess solid SQL skills and comfort navigating large datasets
- Have experience using product analytics platforms, such as Pendo, Amplitude, Mixpanel, Heap, or FullStory
- Have understanding of event-based instrumentation, measurement, and communicating findings to various audiences
- Demonstrate exposure to cloud infrastructure products, developer tooling, APIs, Python, R, or A/B testing frameworks
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- employee assistance program
- mental and financial wellness support
- company holidays
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