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About the role

  • Technical Project Manager providing support and consultancy in web performance and security projects for Akamai's clients. Responsible for customer engagement and service quality improvements.

Responsibilities

  • Serving as the main point of contact for customers, leading web performance or security projects
  • Partnering with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement
  • Identifying service improvements and address issues to enhance the quality of customer service delivery
  • Communicating effectively in a customer facing role with internal and external customers and partners to share information deliverables

Requirements

  • Have 5 years of relevant Project Management experience in Consulting or the IT Industry and a Bachelor's degree in Computer Science, Engineering, or related field or its equivalent
  • Demonstrate experience in a customer-facing role within the Information Technology industry, including technical project delivery
  • Show understanding of network technologies, web security, media technologies, and core Internet protocols such as DNS and HTTP/S
  • Have experience with automation, integration, and deployment in web development or security environments; familiarity with tools like Github, Jenkins and Terraform

Benefits

  • healthcare
  • 401K savings plan
  • company holidays
  • vacation (in the form of PTO)
  • sick time
  • family friendly benefits including parental leave
  • employee assistance program including a focus on mental and financial wellness

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$100,700 - CA$181,300 per year

Degree requirement

Bachelor's Degree

Tech skills

DNSJenkinsTerraform

Location requirements

RemoteCanada

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