Technical Project Manager providing support and consultancy in web performance and security projects for Akamai's clients. Responsible for customer engagement and service quality improvements.
Responsibilities
Serving as the main point of contact for customers, leading web performance or security projects
Partnering with business teams to ensure efficient integration, high-quality service, and ongoing customer engagement
Identifying service improvements and address issues to enhance the quality of customer service delivery
Communicating effectively in a customer facing role with internal and external customers and partners to share information deliverables
Requirements
Have 5 years of relevant Project Management experience in Consulting or the IT Industry and a Bachelor's degree in Computer Science, Engineering, or related field or its equivalent
Demonstrate experience in a customer-facing role within the Information Technology industry, including technical project delivery
Show understanding of network technologies, web security, media technologies, and core Internet protocols such as DNS and HTTP/S
Have experience with automation, integration, and deployment in web development or security environments; familiarity with tools like Github, Jenkins and Terraform
Benefits
healthcare
401K savings plan
company holidays
vacation (in the form of PTO)
sick time
family friendly benefits including parental leave
employee assistance program including a focus on mental and financial wellness
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