EY learning services specialist leading end - to - end programs, stakeholder delivery, and learning operations. Improving curricula through data, adult - learning practices, AI tools, and scalable processes.
About the role
- Learning & Development Specialist enhancing digital learning by designing content and onboarding processes at a national law firm. Collaborating with teams to ensure effective learning solutions and programs.
Responsibilities
- Shape how a national law firm learns.
- Join the Learning & Development team and act as a trusted advisor on digital learning—from discovery to delivery.
- Designing and developing learning content such as workshops, eLearning programs, and presentations, while partnering closely with internal subject matter experts to deliver effective learning solutions.
- Design a strategic approach to onboarding, and the integration of partners, associates, and business services new hires.
- Partner and collaborate with teams and leaders across the People & Development team and the firm to determine operational needs for continuous education sessions and internal meetings for optimal learning experiences.
- Assist with development projects and new technologies as required.
- Work with internal teams to manage video asset development for digital learning and L&D use cases such as program recordings, presentations and videos.
- Review existing content to ensure courses are relevant and up-to-date.
- Develop and execute internal learning programs, that ensure employees are set-up for success.
- Ensure that all relevant L&D systems and processes are updated on a continuous basis so that all our records are accurate and current for reporting purposes.
- Carry out regular audit checks of material that has been deployed through the LMS.
- Report on engagement and usage of online courses and provide stakeholder updates on metrics.
Requirements
- Minimum of 5 years of work experience in learning and development, content creation and eLearning design in a professional setting with preference to experience in a legal environment
- Strong interpersonal skills and demonstrated ability to be effective in both a group and one-on-one setting
- Proficiency in Microsoft Office Suite ; LMS or integration software, Multimedia editing software experience
- Ability to work with appropriate software to package digital learning content (for e.g., Articulate/Storyline 360 etc.)
- Experience in engaging with key stakeholders and deal with people at all levels within the organization
- Strong analytical skills
- Strong time management and prioritization skills will be required to support a busy team at different levels of seniority
- Excellent verbal and written communication skills in both official languages (French/English)
Benefits
- Hybrid work environment
- Retirement savings plan with employer contribution
- Benefit premiums paid by the firm
- Telemedicine services
- Flexible health and wellness allowance that covers much more than gym memberships!
- Training and development programs based on your interests and needs
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