Business Development Manager driving sales of Axis body worn solutions in the Americas. Cultivating growth and maintaining key relationships, with a focus on regional sales strategies.
About the role
- Solutions Engineer at Okendo building customized software solutions for e-commerce merchants. Collaborating with customers and internal teams to deliver technical solutions.
Responsibilities
- Work closely with customers and internal teams to understand, scope, and build customized software solutions for Okendo’s e-commerce merchants.
- Become a highly knowledgeable product and integration expert and work directly as an engineer to build and deliver technical solutions.
- Support the sales and expansion teams by providing technical product expertise (API, Onboarding, security, customer data).
- Support the success team as the technical SME by answering questions and designing solutions regarding custom functionality, custom reporting, data migration, enterprise plan development, and escalated support tickets.
- Collaborate with tech and agency partners to evaluate, scope, and develop custom functionality for 3rd-party tech integrations.
- Develop and maintain an in-depth understanding of Okendo’s products, code base, and integrations through internal training and independent research.
- Partner with prospects and customers to gather technical requirements in order to recommend solutions that address their needs.
- Build relationships with key customer stakeholders by serving as a technical liaison from pre-sales to post-sales.
- Collaborate with the Product and Engineering teams, communicating customer feedback, product bugs, and gaps, and building custom solutions for strategic accounts.
Requirements
- At least 3 years of experience as a software developer
- Intermediate/Advanced expertise with our tech stack: Typescript, HTML/CSS, Javascript, Node, React, Angular, AWS
- Knowledge of the Shopify environment, Shopify Liquid, and Shopify’s API
- Interpersonal skills: You must be comfortable interfacing with both customers and internal staff from around the globe.
- Initiative: You will be required to take initiative, manage projects independently in a waterfall environment, and to deliver projects within a reasonable timeline.
- Creative and critical thinking skills to unlock the full potential of how Okendo’s product and integration stack can be used to solve complex issues
Benefits
- Work remotely in Canada
- 12 weeks of Paid Family Leave at 100%
- Exposure to the biggest and best eCommerce brands globally
- Stipend for office set-up
- Opportunities for training + development
- Data-backed and competitive compensation strategy
- 4 weeks of annual leave
- 11 paid public holidays
- Sick & carer’s leave
- Compassionate & bereavement leave
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