Solutions Engineer at Liferaft delivering compelling product demonstrations and engaging with clients. Collaborating with sales and Customer Success teams to contribute to company growth.
About the role
- Solution Architect creating AI-powered solutions for NeuraFlash, part of Accenture. Leading innovation and guiding customer engagements in contract lifecycle management.
Responsibilities
- Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements.
- Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets.
- Provide executive level Business Consulting and Pre-Sales support.
- Work hand-in-hand with our Sales team on consulting and pre-sales activities.
- Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model.
- Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale.
- Acquire and maintain all applicable CLM Certifications for the technology you are working on.
- Ability to learn software in the CLM or Salesforce space as necessary
- Travel up to 25% for customer projects and company events.
- Be a NeuraFlash evangelist in the CLM Community, and help us cultivate a company culture of success (company and personal) and fun.
Requirements
- 8+ implementations experience of Ironclad, Salesforce Contracts, Conga CLM, or Docusign CLM or IAM
- Prior experience as a Solution Architect with Ironclad, Conga CLM, or Docusign CLM or IAM
- 5+ years of experience selling and delivering business solutions on the Ironclad, Conga CLM, or Docusign CLM or IAM platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across CLM solutions
- 3+ DocuSign and/or Ironclad certifications
- Experience in all phases of services delivery, software development, and testing life cycles
- Expert at project delivery, including all aspects of program management and the SDLC
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
- Experience with building out project and program teams and organizing programs for success
- Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
- Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
- Background or relevant education in Operations, Legal, and Contracting
Benefits
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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