Director leading Digital Moment’s digital literacy, AI education, advocacy, and youth workforce programs. Building community partnerships, managing funded initiatives, and developing program teams across Canada.
About the role
- Junior Community Manager supporting Canadian social media strategy for OLIVER, which builds and runs bespoke in-house marketing agencies. Creating content, analyzing audiences, and improving platform performance.
Responsibilities
- Help deliver the social media strategy across Canadian channels and multiple audiences
- Plan, schedule and publish social content consistently with tone of voice and global guidelines
- Develop content and channel recommendations based on audience needs, platform behaviour and business priorities
- Conduct social listening and support tracking, reporting and analysis to produce insights
- Monitor engagement and suggest ways to improve content performance
- Collaborate with copywriters and designers to develop engaging social content
- Partner with marketing teams to turn business needs into social opportunities
- Share ideas informed by competitive benchmarks and emerging digital and social trends
- Support development of platform-specific video approaches
- Follow global guidelines for creating and managing social channels
- Build knowledge of audience behaviour, platform features and corporate tools and share learnings with the team
- Use Gen AI tools to improve work quality and efficiency, with human review of every output
Requirements
- Experience in social media, community management, digital marketing or a related field; experience may come from work, study, volunteering or personal projects
- Professional proficiency in English and French
- Understanding of major social platforms, their audiences, features and content formats
- Social-first video mindset, including hooks, composition, storytelling and platform algorithm awareness
- Ability to turn social data and audience behaviour into clear insights and recommendations
- Working knowledge of social media KPIs and performance analysis
- Clear written communication and presentation skills
- Collaborative approach with creative teams, marketing partners and stakeholders
- Good organisation and ability to manage several priorities
- Critical thinking and problem-solving skills
- Familiarity with social media management and listening tools (nice to have)
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