Senior Manager designing and delivering compliant financial literacy programs for the Ontario Medical Association’s 40,000 physician members. Leading curriculum, partners, pilots, and outcome measurement in a hybrid Toronto role.
Responsibilities
Lead the end-to-end design of financial literacy curriculum for members across career stages and foundational to advanced topics
Lead the program roadmap and pilot delivery, including scope, milestones, resources, risks, and cross-functional accountabilities
Ensure curriculum aligns with adult learning principles, professional standards, and boundaries between education and personalized advice
Deliver financial literacy education through sessions, workshops, webinars, and on-demand content
Define learning objectives, quality standards, frameworks, and policies for scalable, compliant education delivery
Serve as a trusted educator, answer general questions, clarify concepts, and support learner engagement while maintaining regulatory compliance
Assess and refine delivery approaches to maximize learner impact and accessibility
Use member research, physician reference-group input, and program data to validate priorities and tailor learning pathways
Co-develop education materials with subject-matter experts, content contributors, and internal stakeholders
Maintain disclosures, boundaries, oversight, content-review, and conflict-of-interest safeguards
Define partner requirements and oversee selection, onboarding, deliverables, quality, and performance with Procurement, Legal, and other stakeholders
Establish success measures and evaluate participation, engagement, learning outcomes, member confidence, and member value
Use findings and feedback to improve the program and inform scaling
Ensure programming aligns with applicable regulatory, licensing, and professional standards
Support member confidence and capability through safe, trusted learning environments for sensitive financial topics
Do not provide personalized financial advice or recommendations
Requirements
Post-secondary education in finance, business, education, or a related discipline preferred
MBA or BBA with a major in business and finance is an asset
Certificate in Adult learning, educational facilitation on financial products and services is required
Past Certified Financial Planner (CFP®) designation and/or experience is an asset
Past LLQP (Life License Qualification Program) and/or experience is an asset
Certificates from reputable institutions such as the Canadian Securities Institute, Oliver’s Learning and other college or university-level financial product and services certification
Seven plus years of progressive experience in financial services, financial education, member or client programs, or related fields
Experience with complex initiatives from design through implementation and evaluation
Demonstrated client-facing experience explaining financial concepts to individuals or groups
Ability to build trust and credibility through expert, unbiased education
Ability to lead cross-functional initiatives in a matrixed environment and influence without direct authority
Experience designing or delivering educational programs for adult or professional audiences
Experience selecting and managing external education partners, subject-matter experts, or content providers
Experience overseeing deliverables, quality, timelines, and performance
Experience establishing program measures and using member or client data and feedback to improve outcomes
Excellent written and verbal communication skills
Must be legally entitled to work in Canada for any employer without employer sponsorship and provide documentation confirming status
Successful background and reference checks required
Benefits
Paid professional development and continuous in-house learning
Flexible hybrid work environment
Competitive total rewards package
Pension plan
Bonus program
Exceptional group benefits package
Spending account
Robust wellness program
Growth opportunities
Workplace commitment to equity, diversity and inclusion
Accommodation throughout the recruitment process for applicants with disabilities
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