Revenue Operations Manager leading B2B GTM analytics, forecasting, and KPI strategy at Lightspeed, a global commerce platform. Building teams and driving profitable revenue growth.
About the role
- Revenue Operations Analyst optimizing sales performance for OPENLANE’s digital used-vehicle marketplace. Building dashboards, forecasting, CRM processes, and experiments for scalable growth.
Responsibilities
- Partner with Sales Leadership as a trusted advisor, providing data-driven insights, forecasting support, and performance analysis
- Build and maintain reporting frameworks, scorecards, and performance metrics tracking attainment, productivity, and pipeline health
- Develop frameworks and tools to help representatives prioritize high-value activities and accounts and increase funnel efficiency
- Support and streamline sales administrative processes, including territory assignments, quota setting, incentive tracking, and CRM hygiene
- Apply A/B tests, pilots, and cohort analysis to evaluate sales strategies, incentive programs, and process changes
- Design repeatable processes, dashboards, and reporting structures for larger and more complex sales teams
- Identify bottlenecks, streamline workflows, and recommend improvements to increase sales effectiveness and coverage
- Collaborate with Marketing, Finance, and Product teams to align revenue operations initiatives with broader business goals
Requirements
- Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field
- 2+ years of experience in a highly analytical role within Sales Operations, Revenue Operations, Business Analyst, or a similar function
- Advanced proficiency in data visualization tools (e.g., Tableau, Domo, Power BI, Looker) and creating impactful dashboards
- Expert-level proficiency in Microsoft Excel (pivot tables, VLOOKUPs, advanced formulas)
- Strong experience with CRM systems, particularly Salesforce, including report generation and dashboard creation
- Hands-on experience leveraging AI/automation tools in the workplace to improve efficiency, streamline processes, or scale reporting/insights
- Strong understanding of sales metrics and sales processes
- Exceptional communication skills with the ability to translate complex data into actionable insights for non-technical stakeholders
- Proven ability to work independently, manage multiple projects, prioritize effectively, and thrive in a fast-paced environment
- Strong analytical and moderate technical skills for data querying, transformation, and modeling
- Experience with SQL or Python for data extraction and modeling
- Knowledge of lead scoring, account-based marketing (ABM), and customer lifecycle management
Benefits
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
- Ability to travel when required (2-5 times per year)
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