Technical Solutions Consultant fixing Oracle SQL and PL/SQL issues for MCSL’s higher - education reporting software clients. Delivering custom development and client - facing technical solutions remotely across Canada.
About the role
- Solution Architect designing Oracle Utilities CC&B, C2M, and CCS solutions for modernizing utilities. Leading client architecture, implementations, proposals, and large-scale meter-to-cash transformations.
Responsibilities
- Design, guide, and deliver cross-platform solutions across the meter-to-cash lifecycle
- Collaborate with client leadership and subject matter experts to define business requirements
- Architect scalable solutions and ensure successful implementation of Oracle Utilities platforms including CC&B, C2M, and CCS
- Provide functional and technical guidance aligned with client goals, industry best practices, and measurable ROI
- Apply utilities, enterprise systems, and OUAF expertise to design scalable solutions
- Lead solution architecture across CC&B, C2M, and CCS
- Guide clients through the Oracle upgrade path from CC&B to C2M to CCS
- Analyze and define solution parameters across ERP, CIS, and meter-to-cash domains
- Perform CC&B configuration, use Config Tools, and complete functional setup
- Develop business process flows, configuration workbooks, functional designs, test scenarios, and training inputs
- Advise on integration impacts across enterprise applications and provide cross-platform architectural guidance
- Collaborate with product development teams based on client engagement insights
- Lead client engagements, design workshops, onboarding sessions, and requirements-gathering activities
- Manage expectations around scope, timelines, and budgets
- Assess business and technical impacts and proactively communicate project risks
- Identify service opportunities and support account teams with proposals, bids, and discovery sessions
- Translate discovery findings into solution architectures, implementation approaches, scope assumptions, and level-of-effort estimates
- Present solution designs and value propositions to prospective clients
- Monitor project scope, support resource allocation, and mitigate financial risk
- Identify upsell opportunities and collaborate with account managers
- Mentor junior team members and lead multi-tiered workstreams across large-scale implementations
- Support recruitment by identifying and evaluating talent
Requirements
- 10+ years as a CC&B/C2M/CCS Solution Architect, including hands-on configuration and design leadership
- Proficiency across customer care, billing, rates, meter reading, payments, collections, service orders, and utility financials
- In-depth understanding of CIS and meter-to-cash processes
- Proven experience transitioning utilities from legacy systems to Oracle Utilities platforms
- Strong knowledge of OUAF design principles and integration patterns across ERP and CIS environments
- Expertise in integrating utility/municipal edge systems and designing enterprise-wide architecture
- Bachelor's degree in Computer Science, IT, or related field
- Equivalent combinations of education and experience will be considered
- Oracle Utilities Implementation Certification(s) strongly recommended
- Must be available for at least 25% travel
- Strong presentation, communication, and client-facing consulting skills
- Ability to explain complex Oracle Utilities concepts to technical and non-technical audiences
- US or Canadian candidate eligibility
Benefits
- Fully remote work arrangement
- Full-time employment
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