Bilingual accounting trainer implementing PBS dealership software for automotive customers. Delivering virtual and onsite training across North America.
Responsibilities
Deliver expert training and support to new and existing customers in the Accounting module of PBS Dealer Management Software
Primarily conduct virtual training sessions in English and French to guide customers through software implementation
Provide onsite training for new software installations
Provide excellent customer service by navigating and demonstrating the PBS DMS system
Independently manage and deliver assigned training sessions within the primary silo
Become an independent installation resource
Develop a thorough understanding of PBS software and related training processes
Respond promptly to internal and external training requests
Perform data entry and other key operational tasks
Maintain up-to-date knowledge of evolving process documentation
Share knowledge across silos and contribute to team learning and development
Expand product knowledge and participate in cross-training opportunities
Support a collaborative and positive team environment
Perform other assigned duties and responsibilities
Requirements
Bilingual (FR/EN); fluent in French and English (speaking, reading, writing)
1-2 years’ experience in a car dealership environment, with a focus in accounting
Strong computer skills, including proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Ability to quickly learn and adapt to new software tools
Ability to travel within Canada and the USA up to 2 weeks per month
Valid passport (or the capacity to obtain it)
Full, valid, unrestricted driver's license
Excellent communication skills, including presentation and public speaking
PBS software experience is a strong asset
Experience facilitating in-person and virtual training sessions is a strong asset
Strong problem solving and troubleshooting skills
Effective time management and organizational skills
Ability to multitask and prioritize
Outstanding documentation abilities
High school diploma
Benefits
Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
Comprehensive health benefits - Medical and dental coverage to support your well-being.
Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
Employee recognition - Regular appreciation programs and performance based incentives
Competitive compensation package
Up to $4,800 per year in product certification bonuses
Outstanding travel incentive bonuses
Additional performance incentives
Attractive referral bonuses
Staff discounts – Exclusive savings with partners such as GM, Dell, and more
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