AVP leading AI transformation, including fraud detection, for Manulife, a global financial services provider. Driving secure, governed Classical, Generative, and Agentic AI solutions across Corporate Functions.
About the role
- Operations AI Analyst collaborating with cross-functional teams on AI solutions to improve workflows at PCL Constructors Inc. Based in various cities in Canada.
Responsibilities
- Working with cross-functional teams to identify and apply AI solutions to operational workflows and processes.
- Analyzing workflows to define problems and identify and prioritize AI use cases based on value, impact, feasibility, and risk.
- Coordinating AI solutions by documenting requirements and supporting design, configuration, and rollout with cross-functional teams.
- Contributing to business cases, cost-benefit analyses, and implementation plans.
- Supporting user acceptance testing (UAT) and monitoring usage and performance of AI-enabled tools to identify improvement opportunities.
- Helping build user confidence and capability with AI-enabled tools through training, guidance, and ongoing support.
- Staying informed on emerging AI technologies and contributing to the evaluation and recommendation of tools and platforms.
Requirements
- Degree or diploma in information management, information technology, business administration, computing science, or a related discipline, or equivalent experience.
- 3-5 years of progressive experience in a related field.
- Demonstrated fluency with AI-enabled tools; experience applying these tools in business contexts is an asset.
- Demonstrated business acumen and an understanding of how AI solutions support and optimize operational workflows and outcomes.
- Strong communication, collaboration, and influencing skills, with the ability to clearly translate complex technical concepts and support data-driven decision-making.
- Understanding of business process mapping and requirements documentation, with the ability to translate business needs into actionable AI-enabled solutions.
- Strong analytical and problem-solving skills, with the ability to interpret information, identify patterns, and develop effective solutions.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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