Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- AI Business Lead driving go-to-market strategies and early sales for new ventures at Martell Group. Leading customer discovery, validation, and collaboration with product teams.
Responsibilities
- Lead customer discovery, validation, and early revenue generation
- Design and execute GTM strategies for new venture launches
- Own outbound and inbound sales efforts from outreach to close
- Build and maintain key customer relationships to drive renewals and referrals
- Collaborate with product and technical leads to ensure product-market fit
- Develop scalable processes, playbooks, and sales infrastructure for repeatable growth
- Report and interpret traction data to guide venture decisions
Requirements
- Proven SaaS operator or founder with early-stage experience
- Hands-on with sales, customer development, and GTM design
- Excellent communicator with a bias for clarity and action
- Strong business instincts, with the ability to turn feedback into opportunity
- Comfortable in ambiguity and fast-moving environments
- Data-literate, strategic, and deeply customer-driven
- Previous founder or early executive in a B2B SaaS startup
- Background in technical sales or product-led growth
- Experience leading or mentoring small commercial teams
- Familiarity with AI-driven tools or workflows
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Degree requirement
No Education Requirement
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