Ingénieur municipal à la Fédération québécoise des municipalités, accompagnant les municipalités québécoises dans leurs projets d’infrastructures. Planification, conception, surveillance de travaux et solutions résilientes aux changements climatiques.
About the role
- Senior Forward Deployed Engineer at PocketHealth implementing healthcare automation solutions by leading client deployments. Collaborating closely with healthcare providers and integrating diverse technologies.
Responsibilities
- Own deployments end to end: Lead the full technical implementation of Conductor for each client, from kickoff through go-live, as the primary point of contact for their technical and operational stakeholders. Write the code, own the integration scope, and build the trust that turns a successful go-live into a long-term relationship.
- Accelerate the sales cycle: Partner with the GTM team to drive deals forward. You'll run technical demos, prototype automations against a prospect's real workflows, and lead the sessions that give prospective clients the confidence to commit.
- Build, integrate, and ship: Write and extend agentic workflows in Conductor's orchestration engine — building custom tools, integration adapters, and transformation logic tailored to each client's operational patterns.
- Diagnose and resolve issues quickly: Be the first line of technical escalation during and after go-live. Use logs, workflow state, and system telemetry to diagnose problems at the code level and resolve them fast.
- Shape how Conductor evolves: Translate client friction into structured product feedback. Identify patterns across deployments that should drive platform decisions.
- Strengthen the platform as you go: Document what works. Contribute to integration libraries, shared tooling, and deployment runbooks that make future deployments faster and the platform more capable.
Requirements
- 5-8 years of software engineering experience, with meaningful time in a forward deployed, solutions engineering, or embedded client-facing engineering role
- Track record of shipping production code in client environments — not just internal products
- Strong full-stack engineering fundamentals: comfortable owning backend services, APIs, data pipelines, and integration layers end to end
- Proficient in Python and/or TypeScript; able to write clean, maintainable, production-quality code
- Hands-on experience with AWS (ECS, Lambda, API Gateway, or similar)
- Experience building and debugging integrations against third-party APIs and data systems
- Experience with workflow orchestration engines (Step Functions, Cadence, Temporal, Prefect, or similar) is a strong plus
- You're an engineer first — your default response to a problem is to build a solution, not escalate it
- You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent
- You thrive in environments where requirements are discovered through doing, not just scoping
- You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision
- You can manage multiple active deployments without dropping threads or cutting corners
- You hold yourself to a high bar on both code quality and client outcomes.
Benefits
- competitive salaries and benefits (including stock options for every employee!)
- four weeks of paid time off
- unlimited paid wellness days
- extended mental health coverage
- 16 weeks of parental leave top-up
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