Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager at PointClickCare redefining senior living provider care delivery through innovative technology integration. Collaborating with cross-functional teams to enhance product outcomes.
Responsibilities
- Own product strategy, roadmap, and execution for your portion of the Senior Living products.
- Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
- Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
- Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
- Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
- Identify, communicate, and bring the right people together to manage risks timely and effectively.
- Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Requirements
- Bachelor’s degree in business, computer science, or a healthcare-related field of study.
- 3+ years of experience in a Product management function
- Strong written and oral communication skills with internal and external stakeholders
- Excellent analytical and organizational skills and task management
- Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.
- Previous work Experience with Large Data foundations and Census work (Planning, collecting and processing population data, Address verification, preferred not required)
- Nice to Haves:
- Proven track record working with Technical Delivery and Engineering teams
- Strong understanding of Data foundation and regulatory functions that come from working with PHI
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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