Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager overseeing clinical and regulatory product strategy for PointClickCare. Focusing on outcomes and innovation while leading cross-functional teams.
Responsibilities
- Own product strategy, roadmap, and execution for your portfolio of Senior Care products
- Drive product decisions grounded in customer insights, data, regulatory requirements, and business value — not just feature requests
- Partner closely with engineering teams to shape solutions and deliver outcomes
- Identify opportunities to modernize legacy products through AI, automation, and smarter workflows
- Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction
- Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders
- Manage products through the full development lifecycle — from discovery and strategy through delivery and iteration
Requirements
- Bachelor's degree in Healthcare, Engineering, Business Administration, or related field
- 3+ years of product management experience
- Experience managing software products through the full development lifecycle
- Strong background in healthcare IT, clinical workflows, or regulatory systems
- Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority
- Comfort with technical concepts including APIs, integrations, and modern development practices
- Excellent communication skills — you can make complex topics clear for any audience.
- Experience building or integrating AI/ML-powered product features (nice to have)
- Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long-term care workflows (nice to have)
- A track record of revitalizing or modernizing legacy products (nice to have)
- A bias toward product impact over process — you focus on outcomes, not just output (nice to have)
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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