Senior Project Manager – Market Research

Posted 2 hours ago

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About the role

  • Project Manager at Potloc managing market research projects from start to finish. Working with clients to ensure satisfaction and delivering data insights effectively.

Responsibilities

  • Lead market research projects from kickoff through to delivery of data to the client (no analysis)
  • Precisely understand client needs at the start of each engagement to scope projects and identify the best solutions aligned with their objectives
  • Translate and coordinate client requirements with internal and external teams
  • Serve as the primary client contact during operational phases: kickoff, questionnaire design, fieldwork, and delivery
  • Proactively track project progress and communicate regularly with clients
  • Build and maintain strong client relationships to maximize satisfaction and long‑term retention
  • Support clients in using the Potloc platform to optimize their experience and efficiency
  • Contribute to process and product improvements by proposing new features and ways of working

Requirements

  • 5 to 8 years of experience as a Project Manager / Research Associate in the market research industry
  • Proven ability to manage competing priorities and tight deadlines effectively
  • Experience designing questionnaires (creation and optimization)
  • Solid understanding of sampling methodologies (CATI, CAWI, etc.)
  • Highly autonomous, results‑oriented and proactive
  • Excellent judgment with a demonstrated track record of resolving issues quickly and effectively
  • Comfortable managing multiple complex projects simultaneously at different stages of the client journey
  • Able to perform under pressure while maintaining high quality standards in a fast‑moving environment
  • Excellent communication and negotiation skills
  • Experience working with consulting firms or private equity funds is a plus
  • Fluent English is required; French is an asset to support our international client base

Benefits

  • Competitive compensation package, including stock options, to share in our success
  • 4 weeks of vacation and 5 personal days
  • Additional leave days for major life events (moving, birth, marriage, etc.)
  • Competitive health coverage for you and your family to support everyday wellbeing
  • Flexible hybrid work policy, with the option to work up to 1 month per year from abroad
  • A modern, renovated, bright and collaborative workspace in the heart of Mile-End
  • Structured career path with performance reviews every 6 months to support your development

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Chef

Location requirements

HybridMontrealCanada

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