Senior Director of Product Migrations

Posted 2 months ago

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About the role

  • Sr. Director of Product Migrations at PracticeTek driving cloud migration strategies for healthcare technology. Leading cross-functional teams to ensure smooth transition and exceptional customer experience.

Responsibilities

  • Own the end-to-end strategy for migrating customers from legacy, server-based platforms to modern cloud solutions
  • Define the long-term migration vision aligned to company growth, retention, and platform modernization goals
  • Establish migration principles that prioritize customer experience, data integrity, security, and operational continuity
  • Partner with executive leadership to align migration strategy with portfolio roadmaps and revenue objectives
  • Design and continuously optimize the full customer migration journey—from awareness and exploration through go-live and post-migration adoption
  • Ensure migrations feel effortless, predictable, and confidence-building for customers
  • Advocate for customer experience in tradeoff decisions across product, engineering, and go-to-market teams
  • Partner with Product and Engineering to define and deliver migration tooling, including: Data extraction, transformation, and loading (ETL) validation, monitoring, rollback, and auditability readiness scoring and go-live orchestration

Requirements

  • 10–15+ years in SaaS, platform, or enterprise software environments
  • Proven experience leading large-scale customer migrations (legacy → cloud, on-prem → SaaS, major platform transitions)
  • Strong product mindset with the ability to partner deeply with Product and Engineering
  • Experience operating in regulated or data-sensitive industries (healthcare strongly preferred)
  • Exceptional cross-functional leadership and executive communication skills
  • Systems thinker comfortable building programs from zero and scaling them
  • Data-driven decision maker with a strong grasp of operational and customer metrics

Benefits

  • Comprehensive health, dental, and vision coverage options
  • Wellness benefits supporting lifestyle, behavioral health, and overall wellbeing
  • Flexible paid time off, sick time, and 10 company-paid holidays
  • 401(k) plan with company match to help you build your future
  • Culture Committee driving initiatives that spark connection, fun, and belonging
  • A workplace powered by innovation, collaboration, and energy every day

Job type

Full Time

Experience level

Senior

Salary

$145,000 - $200,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudETL

Location requirements

RemoteNorth America

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