Quality Assurance Administrator supporting franchise quality assurance across 340 locations in North America. Ensuring compliance with insurance carrier standards and managing claims effectively.
About the role
- Quality Assurance Practice Lead at PwC transforming business applications through testing and automation. Leading QA teams to deliver reliability and performance in technology solutions across the organization.
Responsibilities
- Lead and manage a team of QA professionals to support business application development
- Promote and implement an automation-first mindset across all QA processes
- Increase use of AI in QA workflows to improve productivity and test coverage
- Develop, implement, and optimize comprehensive testing frameworks and processes
- Design and maintain manual and automated testing procedures for Gen AI projects
- Conduct functional, system, integration, and performance testing for technology solutions
- Ensure rigorous testing and validation to deliver reliable solutions
- Analyze requirements and user feedback to enhance testability and completeness
- Drive defect management and resolution through effective tracking and analysis
- Contribute to project planning by integrating QA insights and risk evaluations
Requirements
- Experience in testing for complex applications
- Expertise managing technology QA teams
- Leveraging advanced automated testing tools and platforms to enhance efficiency and test coverage
- Experience with Gen AI and agentic solutions in QA workflows
- Proficiency with JIRA, Azure DevOps, and defect tracking systems
- Experience with automation frameworks such as Playwright, JMeter, Postman
- Ability to write medium complexity SQL queries; experience with SQL and MongoDB
- Familiarity with application security and accessibility testing
- Ability to write code/scripts in Python and TypeScript
- Experience with Agile methodologies and UX principles (user stories, prototyping, A/B testing)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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Experience level
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Degree requirement
No Education Requirement
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