About the role

Cybersecurity generalist providing comprehensive security solutions at PwC. Driving meaningful outcomes in protecting client systems and data from cyber threats.

Responsibilities

Continuously monitor security alerts to identify critical system or data impacts and provide remediation guidance to clients
Respond to escalated security alerts receiving from Tier1 analysts, conduct investigations and client notification
Responsible for investigating alerts/incidents, analysing attack methods, researching new defense techniques and tools, and documenting procedures
Perform thorough investigations by integrating data from diverse sources to gain a complete understanding of security incidents
Perform in-depth analysis of suspicious files or activities to determine the nature of malware, its capabilities, and potential impact
Serve as a technical point of escalation and provide mentoring for L1 security analysts
Ensure incident identification, assessment, communication, and escalation to the client
Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives
Update and maintain Standard Operating Procedure (SOP) document, playbooks and other documentations
Prepare reports, summaries, and other forms of communication that may be both internal and client facing
Participate in an on-call rotation to handle escalations outside standard business hours
Revise and develop processes to strengthen the current Security Operations Framework, and recommend updates
Stay informed about industry trends and security best practices
Collaborate with stakeholders to maintain positive working relationships and ensure cohesive operations

Relevant experience in Information Technology and Information Security
Proficient in Incident Response and Management
In-depth knowledge of security concepts such as cyber-attacks and techniques
Experience in MSSP environment
CISSP and GIAC certifications preferred
Knowledge of various security tools (e.g. SIEM, EDR, etc.)
Knowledge of applications, databases, middleware to address security threats
A bachelor's degree in a relevant area of study with a preference for Computer Science or Computer Engineering
Industry certifications (CISSP/GIAC suite/EC-Council) are an asset