Product Manager improving Best Buy Canada’s merchandising and inventory planning technology. Driving assortment, forecasting, replenishment, and inventory solutions across enterprise teams.
About the role
- Senior Product Manager in RBC's Hybrid Cloud team, leading cloud strategy and team collaboration for efficient service delivery. Drive product management and operations excellence in cloud services.
Responsibilities
- Execute the product vision, strategy, and roadmap for the hybrid cloud infrastructure control plane
- Align product goals with RBC's broader TI strategy and objectives.
- Prioritize features and initiatives based on customer needs, business impact, and technical feasibility.
- Shape the internal product practice by identifying enhancements and developing new processes
- Act as the primary liaison between technical teams (Cloud Engineering, Governance, Operations, Delivery) and business stakeholders.
- Lead discovery sessions to gather customer requirements and collaborate with Engineering Leads to ensure alignment with technical deliverables.
- Facilitate cross-team collaboration to address dependencies and unblock issues.
- Oversee the end-to-end delivery of hybrid cloud solutions, ensuring adherence to requirements, timelines, budgets, and quality standards.
- Manage the product backlog, including defining acceptance criteria to facilitate clear epics, and user stories
- Build and prioritize work to enhance baseline metrics of organizational objectives and key results
- Identify opportunities to enhance the usability, stability, and security of hybrid cloud platforms.
- Ensure operational readiness by defining SLIs, SLOs, and incident management processes.
- Collaborate with Cloud Operations and SRE teams to maintain platform reliability and scalability.
- Develop and maintain comprehensive documentation, including user guides and runbooks.
- Support the development of regulatory evidence to demonstrate compliance with RBC standards
Requirements
- Proven experience in product management, with a focus on cloud infrastructure, platforms, or related domains.
- Strong understanding of Software Development and Delivery cycles, with experience in hybrid cloud technologies, including Kubernetes, OpenShift, and Azure-AKS and AWS-EKS platforms.
- Experience with Agile methodologies (Scrum, Kanban, SAFe) and Agile practices, including backlog management, estimation, sprint planning
- Excellent communication and stakeholder management skills.
- Ability to analyze complex technical and business problems and deliver innovative solutions.
- Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Ansible).
- Hands-on experience working alongside Kubernetes cloud platforms or platform engineers (Nice-to-Have).
- Knowledge of security and compliance frameworks for cloud platforms (Nice-to-Have).
- Experience with cost management and optimization in cloud environments (Nice-to-Have).
- Familiarity with monitoring and observability tools (e.g., Splunk, Dynatrace) (Nice-to-Have).
- Background in financial services or other highly regulated industries (Nice-to-Have).
- Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) (Nice-to-Have).
- Understanding of RBC’s internal compliance requirements such as navigating Archer, LASS and IAM principles (Nice-to-Have).
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence
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Degree requirement
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